Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world’s largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.

We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.

Docker’s long-term vision is to become the runtime for trusted autonomy. As agents become more capable and autonomous, governance, policy, identity, and audit become foundational.

The Intelligence team builds intelligence-driven product capabilities that make software and agent execution on Docker safer, more effective, more trustworthy, and more efficient. Because Docker sits at the intersection of models, tools, software, identities, credentials, networks, and execution, we have visibility into behavior and context few other platforms can see, and we think that visibility is the foundation for a new layer of value across the platform.

About the role

We’re hiring a Staff ML Engineer as one of the founding engineers on Intelligence Org. You’ll work directly with the team’s first engineers and manager to figure out what to build, how to build it, and how it fits into the broader Docker platform. This is a hands-on builder role with staff-level scope: you’ll shape technical direction, ship the first versions of intelligence capabilities into customer hands, and grow the foundations (data, evaluation, infrastructure) the team will rely on as it scales.

Responsibilities

• Design, train, evaluate, and ship ML systems that power governance and security capabilities, starting with problems like prompt injection detection, behavioral anomaly detection, trust scoring, and policy recommendations.

• Build the supporting infrastructure: data pipelines, feature stores, model serving, evaluation harnesses, and the feedback loops that make iteration fast.

• Make pragmatic build-vs-buy calls. Use frontier models, off-the-shelf tooling, and managed services to move quickly; invest in custom systems where they create durable advantage.

• Set technical direction for the team’s ML work. Own the architecture, evaluation methodology, model lifecycle, and the bar for shipping.

• Help recruit, mentor, and shape the team as it grows.

• This role may require participation in a 24⁄7 on-call rotation for the Agentic Platform; carry genuine pager responsibility for the services you build and operate

Qualifications

• 5+ years of deep applied ML/AI expertise with a track record of shipping production systems. Experience in fraud, abuse, safety, security, or trust domains, where adversarial dynamics, imbalanced data, and high-stakes decisions is valuable.

• 8+ yearsof professional, hands-on, full-time software engineering experience in backend, infrastructure, or platform engineering.

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience

• You’ve built and owned the systems around ML models, i.e. data pipelines, serving, evaluation, monitoring etc. and have shipped customer-facing products end to end.

• You use modern AI tools fluently in your day-to-day work and have a sharp instinct for when frontier models can replace traditional ML, when they can’t, and when to combine the two.

• Experience with LLM-based systems in production - evaluation, prompt engineering, fine-tuning, retrieval, guardrails, agent frameworks.

• Familiarity with the agent / MCP ecosystem.

• You’re energized by an early-stage effort where the roadmap is being written as the work happens, and you make crisp decisions with incomplete information.

• Collaborative and low-ego. You work well across teams, write clearly, and bring others along.

Docker considers visa sponsorship on a case-by-case basis based on business needs.

Perks

• Freedom & flexibility; fit your work around your life

• Designated quarterly Whaleness Days plus end of year Whaleness break

• Home office setup; we want you comfortable while you work

• 16 weeks of paid Parental leave (after 6 months of employment)

• Technology stipend equivalent to $100 USD net/month

• PTO plan that encourages you to take time to do the things you enjoy

• Training stipend for conferences, courses and classes

• Equity; we are a growing start-up and want all employees to have a share in the success of the company

• Docker Swag

• Medical benefits, retirement and holidays vary by country

• Remote-first culture, with offices in Seattle and Paris

Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be.

#LI-REMOTE

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

The Observability Platform team is seeking a Senior Manager of Engineering to build and lead a centralized platform capability that gives Smartsheet full-stack visibility into our most complex and consequential systems. This role owns the engineering strategy and execution for a dedicated platform consolidating multiple platforms, serving engineering teams across the company, including the Data & AI Platform, Commerce, and Infrastructure pillars.

You will lead a team based with strategic ownership spanning metrics, distributed tracing, alerting, log analytics, SLO/SLA management, and AI/ML observability integrations tied to SmartAssist and our agentic AI workstreams on Amazon Bedrock and MLflow. This is a high-leverage, high-visibility role at the intersection of platform reliability and AI-native engineering.

You Will:

Team & Platform Leadership

• Lead a team of engineers focused on observability platform engineering, driving build-out of a unified observability stack used by all engineering teams at Smartsheet.
• Own and evolve the platform’s technical roadmap, consolidating multiple tooling platforms, and AI observability tooling into a coherent, scalable capability.
• Define platform standards, contribute to architectural direction, and ensure the team operates with engineering rigor and strong operational habits.
• Build and scale the team, hiring senior engineers and establishing effective global practices across distributed stakeholders.

Observability Engineering

• Lead design and delivery of centralized observability infrastructure covering metrics pipelines, distributed tracing, alerting frameworks, and log analytics across Smartsheet services.
• Drive SLO/SLA definition and tooling for platform-wide reliability visibility, partnering closely with infrastructure, platform engineering, and on-call teams.
• Own governance including instrumentation standards, cost optimization, and rollout of advanced capabilities such as APM, RUM, and custom dashboards.
• Lead architecture, scaling, and operational practices for log analytics across high-throughput production workloads.
• Establish shared observability libraries, agents, and SDKs that reduce instrumentation burden for application engineering teams.

AI Observability

• Build and maintain AI/ML observability integrations in partnership with the AI Platform team.
• Partner with the Data & AI Platform team to integrate MLflow tracing, Inference Tables, and LLM-as-judge evaluation pipelines into the observability stack.
• Develop dashboards and alerting for agentic AI workloads, including latency, token consumption, error rates, and evaluation metric drift.
• Contribute to the AI governance and cost observability program, providing telemetry for model usage, cost attribution, and compliance reporting.

Cross-Functional Partnership & Execution

• Serve as the primary engineering partner for platform consumers across Data & AI, Commerce, Infrastructure, and Security teams, ensuring observability needs are met across workstreams.
• Lead complex, cross-functional observability projects with high ambiguity, managing delivery risk, communicating clearly to senior stakeholders, and building alignment across teams.
• Partner with delivery partners to coordinate instrumentation across platform modernization and migration workstreams
• Contribute to quarterly and annual platform goals, reporting on key reliability and observability metrics to engineering leadership.
• Communicate platform status, risks, and roadmap progress to Engineering leadership and above audiences in a clear, executive-ready format.

Operational Excellence

• Embed on-call culture and incident management discipline into the team, ensuring clear runbooks, fast MTTR, and post-incident learning loops.
• Drive cost governance for observability tooling, including spend optimization and efficient resource management.
• Champion AI-assisted engineering practices within the team, applying tooling and automation to reduce toil and accelerate delivery.

You Have:

Required

• 10+ years of software or platform engineering experience, with strong fundamentals in distributed systems, infrastructure, and backend services.
• 3 years of engineering management experience, including direct team building, performance management, and cross-functional delivery ownership.
• Deep hands-on expertise with observability tooling: Datadog (APM, metrics, logs, alerting), OpenSearch or Elasticsearch, distributed tracing (OpenTelemetry or equivalent), and SLO/SLA management at scale.
• Proven experience operating observability platforms for high-availability, high-throughput production environments.
• Experience building and scaling engineering teams in distributed or international focus
• Strong execution track record on complex, cross-functional infrastructure programs with high ambiguity.
• Clear, direct communication (written and verbal) with both technical and non-technical audiences, including leadership and executive stakeholders.
• Proactive risk identification and status communication without prompting.
• Experience managing vendors, external delivery partners, and third-party integrations in a platform context.

Preferred

• Hands-on experience with AI/ML observability: MLflow tracing, LLM evaluation pipelines, or observability for agentic AI systems.
• Familiarity with Amazon Bedrock, ECS Fargate, or LangGraph-based multi-agent architectures.
• Experience with cloud cost governance and FinOps practices for observability tooling
• Exposure to data platform observability and data quality monitoring in a lakehouse context
• Experience establishing internal developer platforms, shared libraries, or platform-as-a-service offerings for application teams.
• Prior work in SaaS environments with enterprise compliance requirements (SOC 2, FedRAMP, HIPAA).

Education & Eligibility

• CS, Engineering, or equivalent degree, or commensurate practical experience.
• Legally eligible to work in the U.S. on an ongoing basis

Current US Perks & Benefits:

• Employer subsidized medical/vision and dental coverage for full-time employees
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Sick Time Off
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

US Base Salary Pay Range

$205,000—$275,000 USD

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

#LI-Remote

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world’s largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.

We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.

Docker’s long-term vision is to become the runtime for trusted autonomy. As agents become more capable and autonomous, governance, policy, identity, and audit become foundational.

The Intelligence team builds intelligence-driven product capabilities that make software and agent execution on Docker safer, more effective, more trustworthy, and more efficient. Because Docker sits at the intersection of models, tools, software, identities, credentials, networks, and execution, we have visibility into behavior and context few other platforms can see, and we think that visibility is the foundation for a new layer of value across the platform.

About the role

We’re hiring a Staff ML Engineer as one of the founding engineers on Intelligence Org. You’ll work directly with the team’s first engineers and manager to figure out what to build, how to build it, and how it fits into the broader Docker platform. This is a hands-on builder role with staff-level scope: you’ll shape technical direction, ship the first versions of intelligence capabilities into customer hands, and grow the foundations (data, evaluation, infrastructure) the team will rely on as it scales.

Responsibilities

• Design, train, evaluate, and ship ML systems that power governance and security capabilities, starting with problems like prompt injection detection, behavioral anomaly detection, trust scoring, and policy recommendations.

• Build the supporting infrastructure: data pipelines, feature stores, model serving, evaluation harnesses, and the feedback loops that make iteration fast.

• Make pragmatic build-vs-buy calls. Use frontier models, off-the-shelf tooling, and managed services to move quickly; invest in custom systems where they create durable advantage.

• Set technical direction for the team’s ML work. Own the architecture, evaluation methodology, model lifecycle, and the bar for shipping.

• Help recruit, mentor, and shape the team as it grows.

• This role may require participation in a 24⁄7 on-call rotation for the Agentic Platform; carry genuine pager responsibility for the services you build and operate

Qualifications

• 5+ years of deep applied ML/AI expertise with a track record of shipping production systems. Experience in fraud, abuse, safety, security, or trust domains, where adversarial dynamics, imbalanced data, and high-stakes decisions is valuable.

• 8+ yearsof professional, hands-on, full-time software engineering experience in backend, infrastructure, or platform engineering.

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience

• You’ve built and owned the systems around ML models, i.e. data pipelines, serving, evaluation, monitoring etc. and have shipped customer-facing products end to end.

• You use modern AI tools fluently in your day-to-day work and have a sharp instinct for when frontier models can replace traditional ML, when they can’t, and when to combine the two.

• Experience with LLM-based systems in production - evaluation, prompt engineering, fine-tuning, retrieval, guardrails, agent frameworks.

• Familiarity with the agent / MCP ecosystem.

• You’re energized by an early-stage effort where the roadmap is being written as the work happens, and you make crisp decisions with incomplete information.

• Collaborative and low-ego. You work well across teams, write clearly, and bring others along.

Docker considers visa sponsorship on a case-by-case basis based on business needs.

Perks

• Freedom & flexibility; fit your work around your life

• Designated quarterly Whaleness Days plus end of year Whaleness break

• Home office setup; we want you comfortable while you work

• 16 weeks of paid Parental leave (after 6 months of employment)

• Technology stipend equivalent to $100 USD net/month

• PTO plan that encourages you to take time to do the things you enjoy

• Training stipend for conferences, courses and classes

• Equity; we are a growing start-up and want all employees to have a share in the success of the company

• Docker Swag

• Medical benefits, retirement and holidays vary by country

• Remote-first culture, with offices in Seattle and Paris

Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be.

#LI-REMOTE

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world’s largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.

We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.

Docker’s long-term vision is to become the runtime for trusted autonomy. As agents become more capable and autonomous, governance, policy, identity, and audit become foundational.

The Intelligence team builds intelligence-driven product capabilities that make software and agent execution on Docker safer, more effective, more trustworthy, and more efficient. Because Docker sits at the intersection of models, tools, software, identities, credentials, networks, and execution, we have visibility into behavior and context few other platforms can see, and we think that visibility is the foundation for a new layer of value across the platform.

About the role

We’re hiring a Staff ML Engineer as one of the founding engineers on Intelligence Org. You’ll work directly with the team’s first engineers and manager to figure out what to build, how to build it, and how it fits into the broader Docker platform. This is a hands-on builder role with staff-level scope: you’ll shape technical direction, ship the first versions of intelligence capabilities into customer hands, and grow the foundations (data, evaluation, infrastructure) the team will rely on as it scales.

Responsibilities

• Design, train, evaluate, and ship ML systems that power governance and security capabilities, starting with problems like prompt injection detection, behavioral anomaly detection, trust scoring, and policy recommendations.

• Build the supporting infrastructure: data pipelines, feature stores, model serving, evaluation harnesses, and the feedback loops that make iteration fast.

• Make pragmatic build-vs-buy calls. Use frontier models, off-the-shelf tooling, and managed services to move quickly; invest in custom systems where they create durable advantage.

• Set technical direction for the team’s ML work. Own the architecture, evaluation methodology, model lifecycle, and the bar for shipping.

• Help recruit, mentor, and shape the team as it grows.

• This role may require participation in a 24⁄7 on-call rotation for the Agentic Platform; carry genuine pager responsibility for the services you build and operate

Qualifications

• 5+ years of deep applied ML/AI expertise with a track record of shipping production systems. Experience in fraud, abuse, safety, security, or trust domains, where adversarial dynamics, imbalanced data, and high-stakes decisions is valuable.

• 8+ yearsof professional, hands-on, full-time software engineering experience in backend, infrastructure, or platform engineering.

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience

• You’ve built and owned the systems around ML models, i.e. data pipelines, serving, evaluation, monitoring etc. and have shipped customer-facing products end to end.

• You use modern AI tools fluently in your day-to-day work and have a sharp instinct for when frontier models can replace traditional ML, when they can’t, and when to combine the two.

• Experience with LLM-based systems in production - evaluation, prompt engineering, fine-tuning, retrieval, guardrails, agent frameworks.

• Familiarity with the agent / MCP ecosystem.

• You’re energized by an early-stage effort where the roadmap is being written as the work happens, and you make crisp decisions with incomplete information.

• Collaborative and low-ego. You work well across teams, write clearly, and bring others along.

Docker considers visa sponsorship on a case-by-case basis based on business needs.

Perks

• Freedom & flexibility; fit your work around your life

• Designated quarterly Whaleness Days plus end of year Whaleness break

• Home office setup; we want you comfortable while you work

• 16 weeks of paid Parental leave (after 6 months of employment)

• Technology stipend equivalent to $100 USD net/month

• PTO plan that encourages you to take time to do the things you enjoy

• Training stipend for conferences, courses and classes

• Equity; we are a growing start-up and want all employees to have a share in the success of the company

• Docker Swag

• Medical benefits, retirement and holidays vary by country

• Remote-first culture, with offices in Seattle and Paris

Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be.

#LI-REMOTE

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

The Observability Platform team is seeking a Senior Manager of Engineering to build and lead a centralized platform capability that gives Smartsheet full-stack visibility into our most complex and consequential systems. This role owns the engineering strategy and execution for a dedicated platform consolidating multiple platforms, serving engineering teams across the company, including the Data & AI Platform, Commerce, and Infrastructure pillars.

You will lead a team based with strategic ownership spanning metrics, distributed tracing, alerting, log analytics, SLO/SLA management, and AI/ML observability integrations tied to SmartAssist and our agentic AI workstreams on Amazon Bedrock and MLflow. This is a high-leverage, high-visibility role at the intersection of platform reliability and AI-native engineering.

You Will:

Team & Platform Leadership

• Lead a team of engineers focused on observability platform engineering, driving build-out of a unified observability stack used by all engineering teams at Smartsheet.
• Own and evolve the platform’s technical roadmap, consolidating multiple tooling platforms, and AI observability tooling into a coherent, scalable capability.
• Define platform standards, contribute to architectural direction, and ensure the team operates with engineering rigor and strong operational habits.
• Build and scale the team, hiring senior engineers and establishing effective global practices across distributed stakeholders.

Observability Engineering

• Lead design and delivery of centralized observability infrastructure covering metrics pipelines, distributed tracing, alerting frameworks, and log analytics across Smartsheet services.
• Drive SLO/SLA definition and tooling for platform-wide reliability visibility, partnering closely with infrastructure, platform engineering, and on-call teams.
• Own governance including instrumentation standards, cost optimization, and rollout of advanced capabilities such as APM, RUM, and custom dashboards.
• Lead architecture, scaling, and operational practices for log analytics across high-throughput production workloads.
• Establish shared observability libraries, agents, and SDKs that reduce instrumentation burden for application engineering teams.

AI Observability

• Build and maintain AI/ML observability integrations in partnership with the AI Platform team.
• Partner with the Data & AI Platform team to integrate MLflow tracing, Inference Tables, and LLM-as-judge evaluation pipelines into the observability stack.
• Develop dashboards and alerting for agentic AI workloads, including latency, token consumption, error rates, and evaluation metric drift.
• Contribute to the AI governance and cost observability program, providing telemetry for model usage, cost attribution, and compliance reporting.

Cross-Functional Partnership & Execution

• Serve as the primary engineering partner for platform consumers across Data & AI, Commerce, Infrastructure, and Security teams, ensuring observability needs are met across workstreams.
• Lead complex, cross-functional observability projects with high ambiguity, managing delivery risk, communicating clearly to senior stakeholders, and building alignment across teams.
• Partner with delivery partners to coordinate instrumentation across platform modernization and migration workstreams
• Contribute to quarterly and annual platform goals, reporting on key reliability and observability metrics to engineering leadership.
• Communicate platform status, risks, and roadmap progress to Engineering leadership and above audiences in a clear, executive-ready format.

Operational Excellence

• Embed on-call culture and incident management discipline into the team, ensuring clear runbooks, fast MTTR, and post-incident learning loops.
• Drive cost governance for observability tooling, including spend optimization and efficient resource management.
• Champion AI-assisted engineering practices within the team, applying tooling and automation to reduce toil and accelerate delivery.

You Have:

Required

• 10+ years of software or platform engineering experience, with strong fundamentals in distributed systems, infrastructure, and backend services.
• 3 years of engineering management experience, including direct team building, performance management, and cross-functional delivery ownership.
• Deep hands-on expertise with observability tooling: Datadog (APM, metrics, logs, alerting), OpenSearch or Elasticsearch, distributed tracing (OpenTelemetry or equivalent), and SLO/SLA management at scale.
• Proven experience operating observability platforms for high-availability, high-throughput production environments.
• Experience building and scaling engineering teams in distributed or international focus
• Strong execution track record on complex, cross-functional infrastructure programs with high ambiguity.
• Clear, direct communication (written and verbal) with both technical and non-technical audiences, including leadership and executive stakeholders.
• Proactive risk identification and status communication without prompting.
• Experience managing vendors, external delivery partners, and third-party integrations in a platform context.

Preferred

• Hands-on experience with AI/ML observability: MLflow tracing, LLM evaluation pipelines, or observability for agentic AI systems.
• Familiarity with Amazon Bedrock, ECS Fargate, or LangGraph-based multi-agent architectures.
• Experience with cloud cost governance and FinOps practices for observability tooling
• Exposure to data platform observability and data quality monitoring in a lakehouse context
• Experience establishing internal developer platforms, shared libraries, or platform-as-a-service offerings for application teams.
• Prior work in SaaS environments with enterprise compliance requirements (SOC 2, FedRAMP, HIPAA).

Education & Eligibility

• CS, Engineering, or equivalent degree, or commensurate practical experience.
• Legally eligible to work in the U.S. on an ongoing basis

Current US Perks & Benefits:

• Employer subsidized medical/vision and dental coverage for full-time employees
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Sick Time Off
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

US Base Salary Pay Range

$205,000—$275,000 USD

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

#LI-Remote

We are eStoreLabs, a data-driven eCommerce powerhouse with strategic advisory capabilities. As an agile-oriented eCommerce company, we serve global enterprises and help build online sales for brands. We provide measurable results through performance-based custom strategies tailored to your needs. We are passionate about helping businesses grow faster and more efficiently. Our team of experts is creative, highly professional, and accountable. And they have only one goal: to supercharge clients' brands and help them acquire and retain customers.

Role Description

We are looking for a Copywriter with C2 French for 90+ hours in July/August. Possibility of prolonging the cooperation after that.

• C1 English
• Availability for 90 hours in July.August with possibility to extend coopation
• Availability during working hours
• Check the original source article in EN (so perfect EN is mandatory)
• Create a copywriting brief for each article and language
• Provide KWs for each language (so someone with SEO experience)
• Check the deliverables
• Possibility of direct client communicaiton.
  
  

Recruitment Process

• Step 1 Analysis of received applications (CVs) - at this stage, we will select the CVs which will cover most of the features we indicated in the offer, and then contact selected candidates
• Step 2 Preparing a recruitment task
• Step 3 Recruitment interview
  
  

We offer a contract of mandate or a B2B contract.

Please send your CV in English.

We are eStoreLabs, a data-driven eCommerce powerhouse with strategic advisory capabilities. As an agile-oriented eCommerce company, we serve global enterprises and help build online sales for brands. We provide measurable results through performance-based custom strategies tailored to your needs. We are passionate about helping businesses grow faster and more efficiently. Our team of experts is creative, highly professional, and accountable. And they have only one goal: to supercharge clients' brands and help them acquire and retain customers.

Role Description

We are looking for a Copywriter with C2 French for 90+ hours in July/August. Possibility of prolonging the cooperation after that.

• C1 English
• Availability for 90 hours in July.August with possibility to extend coopation
• Availability during working hours
• Check the original source article in EN (so perfect EN is mandatory)
• Create a copywriting brief for each article and language
• Provide KWs for each language (so someone with SEO experience)
• Check the deliverables
• Possibility of direct client communicaiton.
  
  

Recruitment Process

• Step 1 Analysis of received applications (CVs) - at this stage, we will select the CVs which will cover most of the features we indicated in the offer, and then contact selected candidates
• Step 2 Preparing a recruitment task
• Step 3 Recruitment interview
  
  

We offer a contract of mandate or a B2B contract.

Please send your CV in English.

Our Purpose

At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them becomes more critical than ever. When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow. If you are motivated by meaningful challenges and want your impact to be real, measurable, and global, you will find purpose here.

About Us

SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed. By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.

Our teams are builders, problem-solvers, and innovators committed to shaping the future of security. If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity.

What Are We Looking For?

We’re looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes.

As a Manager, Growth Renewals you will own a strategic book of business while building and developing a team of sales professionals. Success in this role requires the ability to execute an effective team strategy, drive accurate forecasts, deliver strong business results, and maintain strategic focus on three core pillars: securing contract renewals, identifying and capturing cross-sell and upsell opportunities, and proactive risk management to minimize churn.

*East Coast Time Zone Preferred*

What will you do?

Primary responsibilities include :

• Lead, coach, and develop a team of sales professionals to maximize performance and achieve renewal and expansion business objectives
• Own a strategic book of opportunities and ensure the team manages their portfolio effectively to maximize bookings, minimize churn, and drive customer success
• Drive revenue expansion through targeted upsell and cross-sell strategies, ensuring team members identify and execute expansion opportunities with existing customers
• Proactively manage risk by identifying at-risk accounts and implementing retention strategies
• Develop and maintain accurate forecasting across the team, set realistic business expectations, communicate results transparently to sales leadership, and drive accountability for forecast accuracy
• Oversee deal assessment, validation, quoting, commercial negotiation, and closure activities across the team
• Monitor and manage individual rep performance against renewal and expansion goals, provide coaching and feedback, and implement performance improvement plans as needed
• Ensure team maintains deep product and solution knowledge and stays current with competitive and market dynamics
• Mentor and develop team members to prepare them for future growth and leadership opportunities

What skills and experience will you bring?

Ideal candidates will have:

• 5+ years of direct renewals sales experience in enterprise software or cybersecurity, with at least 2+ years in a management or leadership capacity
• Proven track record of exceeding individual and team sales goals, with demonstrated success driving both renewals and expansion revenue
• Strong experience managing and coaching sales teams, with the ability to identify talent, develop people, and drive accountability
• Expertise in indirect 2-tier go-to-market models including channel partners, managed service providers, and distributors
• Demonstrated ability to identify upsell and cross-sell opportunities and drive adoption of additional products and services
• Strong risk management mindset with experience identifying at-risk accounts and implementing mitigation strategies
• Exceptional forecasting and business acumen with ability to analyze metrics, trends, and business performance
• Customer-focused with excellent communication skills (verbal, written, presentation) and ability to build strong relationships
• Strong interpersonal skills, collaborative mindset, and ability to work effectively across multiple departments
• Ability to thrive in a fast-paced, high-growth environment where continuous innovation and adaptability are required
• Excellent organizational, prioritization, and time management skills

Why us?

AI is redefining how the world operates and rewriting the rules of security in real time, and SentinelOne was built for this moment. From day one, we architected an AI-native platform designed to operate at machine speed, not as an add-on to legacy systems but as the foundation itself. If you want to build where innovation and impact move together, this is that place.

We invest in our Sentinels with comprehensive, competitive benefits designed to support you and your family:

Equity & Rewards

• Restricted Stock Units (RSUs)
• Employee Stock Purchase Plan (ESPP)

Time Off & Wellbeing

• Flexible time off
• Paid company holidays and paid sick time
• Gender-neutral parental leave
• Grandparent leave

Insurance & Financial Security

• Medical, dental, and vision coverage
• 401(k) retirement plan with company match
• Life and disability insurance
• Health and dependent care FSA
• Voluntary benefits (hospital, accident, critical illness)
• Employee Assistance Program (EAP)
• ARAG pre-paid legal
• Nationwide pet insurance
• Cancer Care program
• Global business travel medical insurance

Work Perks & Flexibility

• Home office allowance
• Mobile phone reimbursement

Wellness & Lifestyle

• Wellness coach
• Wellness/gym reimbursement
• Fertility coverage
• Adoption & surrogacy reimbursement

This U.S. role has a base pay range plus commissions that will vary based on the location of the candidate. The range posted here is the on-target earnings (OTE) for this position, inclusive of base salary and commissions. For some locations, a different pay range may apply.  If so, this range will be provided to you during the recruiting process. You can also reach out to the recruiter with any questions.

On Target Earnings

$160,000—$220,000 USD

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

SentinelOne participates in the E-Verify Program for all U.S. based roles.

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well.

While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview

As a Director, Customer Marketing & Intelligence, you are the lead architect of the Pro lifecycle, from initial brand encounter through enrollment, onboarding, and long-term retention. We are looking for a highly analytical, data-driven marketer for this role—someone who has spent time with sophisticated analytical and experimentation techniques, but is also an operator who can own and drive business outcomes. You lead your team to effectively deliver customer and business value by orchestrating a coordinated, AI-powered omni-channel approach. You are a strategic driver of transformation, moving beyond yesterday’s playbooks to build an “always-on” layer of intelligence that gets smarter with every customer interaction. You coach and develop the careers of your direct reports as they hone their craft in lifecycle strategy and automation. You collaborate cross-functionally with Sales, Onboarding, and Customer Success to break down silos, reduce friction, and maximize Pro lifetime value. You lead by influence, bringing clarity to ambiguity and ensuring that every touchpoint—from a Sales handoff to a churn signal—is met with a personalized, high-impact experience.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:

• Define and articulate the strategic vision for the end-to-end Pro journey, ensuring alignment with HCP’s growth and retention objectives
• Oversee the development of AI-first programs in partnership with Sales and Product to nurture prospects through the early enrollment journey
• Design and execute multi-channel onboarding experiences that drive fast time-to-value and early Pro engagement
• Partner with Sales and Success leaders to drive expansion in LTV via automated upsell and proactive retention strategies
• Lead the team in executing segment-specific strategies to drive growth and deeper penetration in priority customer segments
• Collaborate with MarTech and Tooling teams to stand up a scalable, AI-driven toolset for personalized programs across email, SMS, and in-app channels
• Establish KPIs and metrics to monitor conversion, activation, and churn, making data-driven adjustments to improve outcomes
• Oversee the strategy and execution of the Pro-to-Pro referral program to drive organic acquisition
• Encourage a culture of innovation by continuously testing, learning, and optimizing through high-velocity experimentation
• Serve as the key representative for lifecycle strategy at executive meetings, advocating for the systems and partnerships needed to scale

Qualifications:

• 7–12+ years of experience in growth marketing, lifecycle marketing, or CRM, ideally within a SaaS or marketplace business
• Experience in data-driven marketing and analytics
• Track record of impacting customer metrics like retention, lifetime value, and conversion
• Deep omni-channel fluency across email, SMS, in-app, push, and chat (i.e. CRM tools, Marketing Automation Platforms, CMS)
• Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation
• Previous experience managing and building high-performing marketing teams
• Strong analytical orientation with the ability to move from customer insight to execution briefs
• Experience with SMB customer bases or field services/trades audience is a strong plus
• Bachelor’s degree or equivalent work experience

What will help you succeed:

• Track record of integrating AI and emerging technologies into organizational strategy and operations to accelerate innovation and scale
• Hands-on experience with AI or ML-driven lifecycle tools (i.e. predictive churn models, propensity models, next-best-action agents)
• Systems thinker who can bring momentum to complex, multi-stakeholder initiatives
• High level of ownership and an obsession with finding friction-less solutions for our Pros
• Analytically rigorous and customer-obsessed; able to zoom out to strategy and zoom in to campaign details

Location Dependent Information

This role is open to candidates and the expected salary range for this role is $122,000-$152,000 + bonus + equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

Use of Artificial Intelligence in Hiring and Engagement Processes:

We may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools.

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.   #LI-Remote

Privacy Notice for California Job Candidates - Housecall Pro

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world’s largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.

We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.

The Secure Build team builds and operates the infrastructure behind Docker’s container builds. The team owns and runs Docker Build Cloud and Docker’s Hub build systems, which run millions of builds a year for hundreds of organisations, and is building the next generation of that: secure, sandboxed CI that isolates each build step and produces hardened images with strong, verifiable provenance, including for customers in regulated and air-gapped environments. A current focus is a hardened build runner that executes each workflow step inside its own micro-VM sandbox.

We’re looking for an Engineering Manager to lead this team. It’s a small, very senior group that recently came together, with strong technical leadership spread across it. You’ll own the team’s delivery, growth, and operational excellence, keep its high-scale production systems healthy, and be a real part of setting the team’s technical direction alongside the engineers who lead on different parts of the system.

The kind of person we’re looking for

The successful candidate leads first. They’re an experienced engineering manager at their best turning a senior team into a high-performing, value-delivering part of the wider Docker org: getting the process and team mechanics right, partnering well with Product, and navigating the personalities on and around the team. What sets them apart is that they stay deep in the technical work rather than steering from a distance. They’re active in technical design and in the PRs, they help shape the technical direction, and they’re happy to pick up code where it moves things forward. We’re not after a 50-50 player-coach, and we’re not after someone who’s left the engineering behind either; the balance tilts to leading, but they’re hands-on enough to be properly in the detail with the team. The team has strong technical leadership across it, and direction is set together rather than by any one person, so this isn’t about being the best engineer in the room or the deepest supply-chain-security expert. It’s about being engaged and credible enough to be a real part of how the team sets its direction, not standing apart from it. They care about security broadly: how modern attacks actually work, the OWASP Top 10, and where a build pipeline is exposed. They lead through judgement, unblocking, and direction-setting rather than process for its own sake, because that’s what a senior, autonomy-heavy team responds to. They’re comfortable owning the operational reality of production systems and on-call, and they’re energised rather than thrown by ambiguity. Above all they care about growing the engineers around them and shipping something customers actually trust.

Responsibilities:

• Lead a team of senior engineers operating Docker Build Cloud and Hub’s build systems and building Docker’s next generation of secure build infrastructure.

• Own delivery: turn an ambiguous, high-stakes roadmap, including time-bound commitments to regulated and federal customers, into a concrete plan the team can execute predictably.

• Get the team’s process and mechanics right, and partner closely with Product to turn strategy into a roadmap the team believes in.

• Stay deep in the technical work: active in design discussions and code review, hands-on in the code where it helps, rather than steering from a distance.

• Be a real part of setting the team’s technical direction, working with the engineers who lead on different parts of the system, while giving the whole team room to own technical decisions.

• This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed.

• Be accountable for the reliability and operational excellence of the team’s production services, including a healthy, humane on-call rotation.

• Own the growth, development, and performance of each engineer on the team, and hire to strengthen it.

• Work across the wider org - Product, sales, commercial and legal, the Hub/registry team, and security - to align the team and shield it from churn.

• Hold a high bar for engineering excellence and raise the team’s security hygiene.

Qualifications

• 5+ years managing high-performing engineering teams, including engineers at or above their own level of technical seniority, with a track record of growing and retaining senior individual contributors.

• 8+ years of professional, hands-on, full-time software engineering experience in backend, infrastructure, or platform engineering.

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience

• A leader first: strong on team process and mechanics, on partnering with Product, and on reading and navigating the personalities on and around a team to make it more than the sum of its parts.

• Comfortable inheriting a team they didn’t build: earning the trust of experienced engineers, and owning the full range of performance conversations, including the difficult ones, fairly and directly.

• Technically deep and still hands-on: recent enough engineering chops to be active in design and code review, be a real part of setting technical direction with the team, and write code where it helps. Not the best engineer in the room or the deepest domain expert, but not a manager who’s left the technical detail behind either.

• A strong interest in security: how recent attacks have actually worked, the OWASP Top 10, and the build threat model. Familiarity with software supply chain security (SLSA, in-toto, provenance, signing such as cosign, SBOMs, vulnerability scanning) is valued, but we care more about security instinct and appetite than a checklist of tools.

• Understanding of CI/CD and build-system internals, container images and image hardening, and OCI registry mechanics.

• Experience operating production infrastructure: on-call, incident response, SLOs, and the realities of keeping high-traffic services healthy.

• Comfortable leading a distributed, remote-first team across European and US time zones, with a high degree of autonomy.

• Strong written and verbal communication, and a habit of staying close to customers.

• Hands-on familiarity with Go is a plus; it’s the team’s primary language.

What to expect

First 30 days

Get to know the team, the systems, and the commitments before changing anything. Build relationships with each engineer, understand the roadmap and what the team is building, and get hands-on enough with Build Cloud and the inherited systems to understand the on-call load you’re taking on.

First 90 days.

Own the delivery plan with the team and Product. Get the on-call rotation to a healthy, sustainable place. Be the team’s point of contact across the wider org.

One year Outlook

The team is delivering against its roadmap and operating its production systems reliably, the on-call and delivery cadence are sustainable, and the team is growing both in capability and in number.

Docker considers visa sponsorship on a case-by-case basis based on business needs.

Perks

• Freedom & flexibility; fit your work around your life

• Designated quarterly Whaleness Days plus end of year Whaleness break

• Home office setup; we want you comfortable while you work

• 16 weeks of paid Parental leave (after 6 months of employment)

• Technology stipend equivalent to $100 USD net/month

• PTO plan that encourages you to take time to do the things you enjoy

• Training stipend for conferences, courses and classes

• Equity; we are a growing start-up and want all employees to have a share in the success of the company

• Docker Swag

• Medical benefits, retirement and holidays vary by country

• Remote-first culture, with offices in Seattle and Paris

Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be.

#LI-REMOTE

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well.

While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview

As a Director, Customer Marketing & Intelligence, you are the lead architect of the Pro lifecycle, from initial brand encounter through enrollment, onboarding, and long-term retention. We are looking for a highly analytical, data-driven marketer for this role—someone who has spent time with sophisticated analytical and experimentation techniques, but is also an operator who can own and drive business outcomes. You lead your team to effectively deliver customer and business value by orchestrating a coordinated, AI-powered omni-channel approach. You are a strategic driver of transformation, moving beyond yesterday’s playbooks to build an “always-on” layer of intelligence that gets smarter with every customer interaction. You coach and develop the careers of your direct reports as they hone their craft in lifecycle strategy and automation. You collaborate cross-functionally with Sales, Onboarding, and Customer Success to break down silos, reduce friction, and maximize Pro lifetime value. You lead by influence, bringing clarity to ambiguity and ensuring that every touchpoint—from a Sales handoff to a churn signal—is met with a personalized, high-impact experience.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:

• Define and articulate the strategic vision for the end-to-end Pro journey, ensuring alignment with HCP’s growth and retention objectives
• Oversee the development of AI-first programs in partnership with Sales and Product to nurture prospects through the early enrollment journey
• Design and execute multi-channel onboarding experiences that drive fast time-to-value and early Pro engagement
• Partner with Sales and Success leaders to drive expansion in LTV via automated upsell and proactive retention strategies
• Lead the team in executing segment-specific strategies to drive growth and deeper penetration in priority customer segments
• Collaborate with MarTech and Tooling teams to stand up a scalable, AI-driven toolset for personalized programs across email, SMS, and in-app channels
• Establish KPIs and metrics to monitor conversion, activation, and churn, making data-driven adjustments to improve outcomes
• Oversee the strategy and execution of the Pro-to-Pro referral program to drive organic acquisition
• Encourage a culture of innovation by continuously testing, learning, and optimizing through high-velocity experimentation
• Serve as the key representative for lifecycle strategy at executive meetings, advocating for the systems and partnerships needed to scale

Qualifications:

• 7–12+ years of experience in growth marketing, lifecycle marketing, or CRM, ideally within a SaaS or marketplace business
• Experience in data-driven marketing and analytics
• Track record of impacting customer metrics like retention, lifetime value, and conversion
• Deep omni-channel fluency across email, SMS, in-app, push, and chat (i.e. CRM tools, Marketing Automation Platforms, CMS)
• Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation
• Previous experience managing and building high-performing marketing teams
• Strong analytical orientation with the ability to move from customer insight to execution briefs
• Experience with SMB customer bases or field services/trades audience is a strong plus
• Bachelor’s degree or equivalent work experience

What will help you succeed:

• Track record of integrating AI and emerging technologies into organizational strategy and operations to accelerate innovation and scale
• Hands-on experience with AI or ML-driven lifecycle tools (i.e. predictive churn models, propensity models, next-best-action agents)
• Systems thinker who can bring momentum to complex, multi-stakeholder initiatives
• High level of ownership and an obsession with finding friction-less solutions for our Pros
• Analytically rigorous and customer-obsessed; able to zoom out to strategy and zoom in to campaign details

Location Dependent Information

This role is open to candidates and the expected salary range for this role is $122,000-$152,000 + bonus + equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

Use of Artificial Intelligence in Hiring and Engagement Processes:

We may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools.

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.   #LI-Remote

Privacy Notice for California Job Candidates - Housecall Pro

Operations & Logistics Director - U.S.

LOCATION: United States, East Coast (Remote, with domestic travel)

REPORTS TO: U.S. Country Manager (Strong functional link to Global Operations & Supply Chain)

PART OF: U.S. Management Team (to be established) A core, founding member shaping Cloetta’s U.S. business from the ground up

TREAT YOURSELF, WORK WITH US

As Cloetta accelerates its expansion in the United States, we are building a dedicated U.S. management team to create a scalable, competitive, and compliant platform for long‑term growth.

Cloetta is Northern Europe’s leading confectionery company, with a portfolio of iconic brands and a long heritage of craftsmanship, quality, and joy. Having successfully entered the U.S. market, the next phase is to evolve from early setup into a robust, repeatable operating model that can support growth across customers, channels, and categories.

The Operations & Logistics Director – US is a senior, foundational leadership role in this journey. This is not about optimizing an existing structure — it is about designing, building, and scaling the operational backbone of Cloetta’s U.S. business. As a key member of the U.S. management team, you will help define how Cloetta operates, competes, and grows in one of the world’s most dynamic consumer markets.

YOUR MISSION & THE IMPACT YOU’LL MAKE

As Operations & Logistics Director – US, your mission is to build and lead a viable, scalable U.S. operations and route‑to‑market setup that enables Cloetta’s commercial ambitions today and in the future.

You will:

• Act as the architect and owner of the U.S. operational model, from import and logistics through warehousing and customer delivery.
• Design a scalable setup capable of supporting growth in volume, customers, and channels.
• Ensure full U.S. regulatory compliance (FDA, FSMA, FSVP, customs) as a baseline requirement and license to operate.
• Serve as a core member of the U.S. management team, shaping how Cloetta operates in the U.S. alongside commercial and central leaders.
• Partner closely with central operations, supply chain, quality, and procurement to translate global standards into a fit‑for‑purpose U.S. reality.

This is a role for a builder — combining strategic design, senior judgment, and hands‑on leadership when required.

KEY RESPONSIBILITIES

Build the U.S. Operating & Route‑to‑Market Model

• Design and establish the end‑to‑end U.S. operational setup across import, logistics, warehousing, and distribution.
• Own and drive the operational route to market, ensuring reliability, service levels, and cost discipline.
• Select, structure, and manage key partners (3PLs, brokers, carriers) with scalability in mind.

Create a Scalable, Controlled Platform

• Implement operating models, governance, and SOPs that enable growth without loss of control.
• Anticipate future needs (volume growth, local co‑packing, new channels) and design accordingly.
• Transition the U.S. business from “setup mode” to repeatable, disciplined execution.

Embed Compliance as a Foundation

• Ensure full compliance with U.S. regulatory and food safety requirements.
• Serve as the senior operational interface for audits, inspections, and escalations.

Lead With and Through Central Functions

• Partner closely with global Operations, Supply Chain, Quality, and Procurement teams.
• Ensure alignment between global standards and U.S. execution.
• Represent U.S. operational needs in central decision‑making forums.

U.S. Leadership Contribution

• Be an active, shaping member of the U.S. management team.
• Bring structure, pace, and operational credibility to a growing organization.
• Support the broader U.S. growth agenda beyond operations alone.

WHO YOU ARE

You are a senior operations leader motivated by building business processes rather than inheriting them.

Experience & Background

• 8–12+ years of experience in operations, logistics, or supply chain within food, CPG, or other regulated consumer goods.
• Proven track record of building or scaling operating models, ideally in new markets or high‑growth environments.
• Strong, pragmatic understanding of U.S. import, logistics, and regulatory frameworks.
• Experience working with external partners and within global matrix organizations.

Leadership Profile

• Strategic thinker with strong execution bias.
• Commercially aware, understanding how operations enable growth and customer success.
• Comfortable operating with ambiguity and making decisions early.
• Credible, calm, and confident at leadership‑team level.\

WHAT DO WE OFFER?

Pay

The compensation range for this position is based on several factors, including location, experience, and education. The salary range for this role is $140,000–$160,000 and is bonus eligible.

Benefits

• Health, dental, vision, and 401k with company match
• Generous PTO package
• Performance bonus
• Flexible working hours, we are a big advocate of a good work-life balance.

Our work environment

• Cloetta is an international, but personal organization. As an individual you can really make a difference and are heard here.
• A global network of impressive colleagues to share expertise, learn from, grow, and partner with.
• We are driven to be the best and are constantly growing. We all want to make a real difference to the company and create new and smart ways to win.
• We give you the freedom needed to carry out your responsibilities so that you can implement your own ideas and make a real impact on the business. 

If you have made it to the end and this sounds like you – then we look forward to receiving your application!

Operations & Logistics Director - U.S.

LOCATION: United States, East Coast (Remote, with domestic travel)

REPORTS TO: U.S. Country Manager (Strong functional link to Global Operations & Supply Chain)

PART OF: U.S. Management Team (to be established) A core, founding member shaping Cloetta’s U.S. business from the ground up

TREAT YOURSELF, WORK WITH US

As Cloetta accelerates its expansion in the United States, we are building a dedicated U.S. management team to create a scalable, competitive, and compliant platform for long‑term growth.

Cloetta is Northern Europe’s leading confectionery company, with a portfolio of iconic brands and a long heritage of craftsmanship, quality, and joy. Having successfully entered the U.S. market, the next phase is to evolve from early setup into a robust, repeatable operating model that can support growth across customers, channels, and categories.

The Operations & Logistics Director – US is a senior, foundational leadership role in this journey. This is not about optimizing an existing structure — it is about designing, building, and scaling the operational backbone of Cloetta’s U.S. business. As a key member of the U.S. management team, you will help define how Cloetta operates, competes, and grows in one of the world’s most dynamic consumer markets.

YOUR MISSION & THE IMPACT YOU’LL MAKE

As Operations & Logistics Director – US, your mission is to build and lead a viable, scalable U.S. operations and route‑to‑market setup that enables Cloetta’s commercial ambitions today and in the future.

You will:

• Act as the architect and owner of the U.S. operational model, from import and logistics through warehousing and customer delivery.
• Design a scalable setup capable of supporting growth in volume, customers, and channels.
• Ensure full U.S. regulatory compliance (FDA, FSMA, FSVP, customs) as a baseline requirement and license to operate.
• Serve as a core member of the U.S. management team, shaping how Cloetta operates in the U.S. alongside commercial and central leaders.
• Partner closely with central operations, supply chain, quality, and procurement to translate global standards into a fit‑for‑purpose U.S. reality.

This is a role for a builder — combining strategic design, senior judgment, and hands‑on leadership when required.

KEY RESPONSIBILITIES

Build the U.S. Operating & Route‑to‑Market Model

• Design and establish the end‑to‑end U.S. operational setup across import, logistics, warehousing, and distribution.
• Own and drive the operational route to market, ensuring reliability, service levels, and cost discipline.
• Select, structure, and manage key partners (3PLs, brokers, carriers) with scalability in mind.

Create a Scalable, Controlled Platform

• Implement operating models, governance, and SOPs that enable growth without loss of control.
• Anticipate future needs (volume growth, local co‑packing, new channels) and design accordingly.
• Transition the U.S. business from “setup mode” to repeatable, disciplined execution.

Embed Compliance as a Foundation

• Ensure full compliance with U.S. regulatory and food safety requirements.
• Serve as the senior operational interface for audits, inspections, and escalations.

Lead With and Through Central Functions

• Partner closely with global Operations, Supply Chain, Quality, and Procurement teams.
• Ensure alignment between global standards and U.S. execution.
• Represent U.S. operational needs in central decision‑making forums.

U.S. Leadership Contribution

• Be an active, shaping member of the U.S. management team.
• Bring structure, pace, and operational credibility to a growing organization.
• Support the broader U.S. growth agenda beyond operations alone.

WHO YOU ARE

You are a senior operations leader motivated by building business processes rather than inheriting them.

Experience & Background

• 8–12+ years of experience in operations, logistics, or supply chain within food, CPG, or other regulated consumer goods.
• Proven track record of building or scaling operating models, ideally in new markets or high‑growth environments.
• Strong, pragmatic understanding of U.S. import, logistics, and regulatory frameworks.
• Experience working with external partners and within global matrix organizations.

Leadership Profile

• Strategic thinker with strong execution bias.
• Commercially aware, understanding how operations enable growth and customer success.
• Comfortable operating with ambiguity and making decisions early.
• Credible, calm, and confident at leadership‑team level.\

WHAT DO WE OFFER?

Pay

The compensation range for this position is based on several factors, including location, experience, and education. The salary range for this role is $140,000–$160,000 and is bonus eligible.

Benefits

• Health, dental, vision, and 401k with company match
• Generous PTO package
• Performance bonus
• Flexible working hours, we are a big advocate of a good work-life balance.

Our work environment

• Cloetta is an international, but personal organization. As an individual you can really make a difference and are heard here.
• A global network of impressive colleagues to share expertise, learn from, grow, and partner with.
• We are driven to be the best and are constantly growing. We all want to make a real difference to the company and create new and smart ways to win.
• We give you the freedom needed to carry out your responsibilities so that you can implement your own ideas and make a real impact on the business. 

If you have made it to the end and this sounds like you – then we look forward to receiving your application!

About SupabaseSupabase is the Postgres development platform: Database, Auth, Storage, Edge Functions, Realtime, and Vector, deeply integrated and built for teams that need their backend to grow with them. We’re...

Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments. We’ve scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.

Today we support more than 5,100 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,400+ global FlyMates, representing more than 40 nationalities, and in 15 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

The Opportunity:

The Senior Manager, People Operations leads the global delivery of People Operations, ensuring accurate, compliant, and consistent execution of employee lifecycle processes at scale.

This role is accountable for defining and elevating the effectiveness of the People Operations operating model, translating it into clear service delivery standards, controls, and execution expectations. Serving as a key governance and operational enablement layer for data integrity, process governance, and audit readiness across Workday and the broader People systems landscape, the role ensures reliable downstream outcomes.

Operating with a global remit, the individual strengthens operational discipline and drives improvements through automation and AI-enabled solutions to enhance efficiency, scale impact, and deliver a seamless employee experience globally.

Leading a globally distributed team across APAC, EMEA, and the Americas, this role drives consistent global standards, seamless cross-regional delivery, and effective coordination across time zones.

Key Responsibilities

1. Global Service Delivery & Operations Management

• Drive a global-first operating approach that balances standardized workflows with necessary regional and compliance considerations
• Lead end-to-end delivery of employee lifecycle processes globally, ensuring consistent execution against defined service levels, quality, and throughput
• Ensure accurate, timely, and consistent processing of transactions across regions in a high-volume environment
• Monitor operational performance and drive improvements to maintain service reliability and effectiveness
• Drive service excellence through scalable, user-centric operational practices and continuous improvement initiatives
• Use operational metrics and insights to identify trends, inform prioritisation, and support data-driven decision-making

1. Operating Model Execution & Process Discipline

• Operationalise and continuously refine the People Operations operating model, ensuring clarity of roles, responsibilities, and ownership across the broader People team
• Standardise processes globally while ensuring appropriate regional compliance and flexibility
• Drive adherence to defined processes and remove inefficiencies or low-impact activities

1. Data Integrity, Controls & Governance

• Ensure the accuracy, completeness, and integrity of employee data within Workday as the system of record
• Establish and enforce process controls and governance frameworks, ensuring consistent application of standards and minimising operational and compliance risk across regions
• Oversee audit readiness and support internal and external audits (including SOX where applicable)
• Ensure minimal downstream issues attributable to upstream data or process failures

1. Systems, Automation & AI Enablement

• Drive process improvements that simplify and enhance the employee and manager experience while reducing manual touchpoints
• Lead operational transformation initiatives through process redesign, automation, and scalable operational models
• Leverage system capabilities, AI-enabled tools, and technology solutions to improve efficiency, scalability, and operational insight
• Partner with People Systems and Technology teams to optimise Workday and related platforms, ensuring strong system governance, usability, and reliable service delivery

1. Cross-Functional Partnership & Stakeholder Management

• Partner with Global People and cross-functional teams to ensure clear ownership, seamless handoffs, and consistent execution across the employee lifecycle
• Act as a key escalation point for complex operational issues and ensure timely, effective resolution
• Support alignment across functions to improve operational efficiency and service delivery

1. Team Leadership & Capability Building

• Lead, coach, and develop a globally distributed People Operations team across APAC, EMEA, and the Americas, ensuring strong regional coordination, operational consistency, and clear accountability across time zones.
• Set clear expectations for quality, accountability, and service delivery performance
• Build team capability in systems, process discipline, and problem-solving
• Drive a culture of precision, ownership, and continuous improvement

1. Regional & Global Compliance Support

• Ensure adherence to labor laws and regulatory requirements across regions, in partnership with Legal and regional experts
• Support compliance activities, audits, and reporting requirements across jurisdictions
• Ensure consistent and compliant execution of People policies globally

Qualifications

Here’s what we are looking for :

Experience & Expertise

• 10+ years of relevant experience in People Operations, HR Operations, or similar functions, including demonstrated experience leading geographically distributed teams across multiple regions and time zones within a global operating environment
• Strong hands-on experience with Workday, including transaction processing and data governance, with the ability to interpret and validate reporting outputs
• Demonstrated experience driving process improvements, automation, or system optimisation, including the use of AI-enabled tools
• Experience operating within a controlled, audit-driven environment (SOX exposure preferred)
• Experience working across multiple regions with understanding of global and local compliance requirements, including support for mergers, acquisitions, integrations, or organisational transitions

Capabilities

• Strong operational leadership with the ability to translate direction into disciplined execution
• High level of precision and a strong control and governance mindset
• Demonstrated ability to balance operational rigor with continuous improvement and scalable innovation
• Proven ability to lead and influence across diverse cultures and work styles; experience managing teams in a distributed environment is essential
• Able to effectively engage and collaborate across APAC, EMEA, and Americas time zones within a globally distributed operating environment
• Ability to manage complexity and ambiguity in a fast-paced environment
• Strong problem-solving and decision-making skills, with sound judgment in escalation and risk management
• Clear, concise communication and ability to influence across stakeholders

What Success Looks Like

• Consistently high data accuracy and low error rates across global operations
• Effective follow-the-sun operational coverage with seamless cross-regional handoffs and escalation management
• Strong audit outcomes with robust, compliant, and well-documented processes
• Reliable delivery against defined service levels, with clear visibility into operational performance metrics including quality, timeliness, and throughput
• Measurable improvements in efficiency, automation, and reduction in manual work through process and system optimisation
• High-performing global team with strong accountability, ownership, and operational discipline
• Minimal downstream issues attributable to upstream data or process failures

Additional Information

What We Offer:

• Competitive compensation
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and
• Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 14 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

#Li-Hybrid

CodePath is the largest educator of college computer science students in the country. We have trained over 50,000 students from 1,000+ universities. Our partners include Amazon, Google, Meta, and 4,000+ companies across the industry. We’ve been training the next generation of technical talent for nearly a decade, and we just launched a $150M initiative with Anthropic, building one of the most ambitious AI workforce programs in the world.

We’re now expanding into new markets and scaling our team so we can move at the speed AI is transforming the workforce. People joining CodePath now will have the opportunity to help architect the next frontier of our work.

We are building toward millions of learners, hundreds of millions in revenue, and billions in economic impact for a generation of technical talent who have historically been locked out of tech. If you want to own something and be part of a 0-to-1 journey at an organization moving at the speed of AI, we think you’d love it here.

About the Role

Location: Remote

Role Type: Full-Time

Reporting to: Chief Product Officer

Compensation: $200,000 to $232,000 per year

• Base salary: $135,000 - $175,000
• Total compensation includes the base salary plus a guaranteed monthly supplement

The AI Corps opportunity

AI Corps is a fellowship program that sources, trains, and deploys applied AI specialists into organizations. Fellows complete an intensive program, build skills across modern AI stacks, and embed directly with partner teams to ship real work. The first cohort, Claude Corps, is now launching in partnership with Anthropic with 1,000 fellows committed to deploy into nonprofits. The next chapter is enterprise, where the demand is larger, the budgets are real, and the urgency to build with AI is highest.

CodePath spent the past decade building this kind of infrastructure for education: training that produces engineers who perform at top companies, and ten years of outcomes data to prove it works. AI Corps takes the model to enterprise. The first cohort will prove the model inside mission-driven organizations, and enterprise is the next chapter and what our Founding Product Manager, AI Corps will own.

The platform is already in active build, on track for a September launch, and it has been engineering-led from day one: no product leadership, no customer validation, no feedback loops. Bringing those is this job, and getting design ahead of engineering is the first order of business.

Your ownership of the platform will power the full lifecycle: how organizations identify the AI capabilities they need, how fellows are trained to those specs and matched to partners, how they embed alongside existing teams, how incumbent employees build the skills to work with them, and how outcomes get measured in ways enterprise buyers act on.

The enterprise market is our clearest near-term path to making CodePath financially self-sustaining. Companies are racing to retrain entire departments for AI-native work, corporate L&D budgets are expanding, and almost no provider can prove the depth, rigor, or ROI that CodePath has spent a decade building. The path from tens of thousands today to millions of learners runs directly through this product, and the revenue opportunity is the largest in CodePath’s history.

You will partner directly with Earned Revenue, Curriculum, and Engineering, and you will have unusual freedom to do it: a green-lit, funded initiative already in motion, frontier AI tools with effectively unlimited Claude credits, and a small engineering team that ships faster than groups ten times its size.

Two things to know before you apply

Quality is your scoreboard. Revenue here flows through partnerships, so you will not own a number. What you own is whether the platform earns that revenue: fellow engagement, student satisfaction, the quality of every partner and host organization touchpoint. If the experience is excellent, the business follows. If it is not, nothing else matters.

The ceiling is enormous. Through our partnership with Anthropic and our standing with universities, states, and employers, this product launches with distribution most startups spend a decade building. We need someone who thinks at that scale from day one.

What you’ll do

The Senior Director of AI Programs owns the design and delivery of AI Corps programs. You own the platform that powers them: a new build, separate from CodePath’s core learning platform, which has its own PM. In practice, that means:

• Define and own the AI Corps platform roadmap, turning fellow, partner, and program needs into clear priorities, holding a high bar for design quality across every fellow and partner touchpoint

• Define and own the metrics that prove the platform works: fellow engagement, student NPS, host organization satisfaction, and experience quality. Revenue is the outcome; these are the inputs you control

• Work directly with Anthropic teams and other enterprise partners on deployment, tooling, and joint enterprise opportunities

• Build the platform that makes AI Corps repeatable at enterprise scale, covering partner onboarding, fellow matching and deployment, performance tracking, and the full partner lifecycle

• Design the incumbent employee training product, working with AI Programs and Curriculum to build an AI enablement path for existing enterprise employees that runs alongside the fellow deployment model

• Run sharp discovery with enterprise partners and internal teams, then translate it into success metrics, prototypes, and shipped features

• Work closely with Earned Revenue to translate commercial needs into platform direction and ensure the product supports what the sales team needs to close and retain partners

• Design experiments to test your biggest bets, and use both qualitative signal and hard data to change course fast

• Be the connective tissue between Earned Revenue, AI Programs, Curriculum, and Engineering: align priorities, surface tradeoffs, and unblock the build

• Use AI across your entire workflow to compress weeks into days, raising the quality and the speed of what you ship

Who you are

You are a founding-caliber PM who has built from nothing and stayed to scale it. AI is woven into how you work, and the size of this opportunity energizes you.

Required

• You have built 0 to 1 and stayed past it. You have taken a product from a blank page to real commercial scale, and you stayed through the hypergrowth that followed, so you know what comes after launch. Bonus if that was at a company that went from a handful of people to a billion-dollar-plus business

• AI is how you work every day. You can show, not just claim, how your workflow has changed: prototypes, requirements, and analyses you generate and pressure-test in hours, not months

• You hold strong opinions and you can defend them live. You bring clear, well-reasoned bets and stand behind them under pressure

• You thrive in ambiguity. You can structure messy problems, build alignment across commercial and technical teams, and drive execution with no playbook

• You have worked shoulder to shoulder with Sales or Customer Success, and you know what a deal-blocking product gap looks like

• You have strong analytical instincts. You define the metrics that matter and read the data to make the call

• You write requirements engineers trust, and you can sell a product strategy to technical and non-technical audiences alike

Preferred

• Background building for or selling to corporate L&D, HR, or workforce and benefits buyers

• Fluency across the modern PM toolkit: product analytics (Mixpanel, Amplitude, Hex), prototyping and design (Figma, Framer), data querying (SQL), and AI-assisted development tools (Claude Code, Codex, Cursor, or similar)

• Experience with talent marketplace, staffing, workforce deployment, or HR technology products

• Experience with enterprise SaaS platforms, integrations, or admin tooling

• Founder experience or equivalent time building in a zero-to-one environment

We encourage you to apply even if you do not meet every qualification listed. Strong candidates often look different from what a job description imagines, and we would rather talk to someone exceptional who checks seven of nine boxes than miss them entirely.

Compensation

CodePath has standardized salaries based on the position’s level, no matter where you live. For this role, we’re hiring for an Individual Contributor level position at an annual base salary of $135,000 to $175,000. Total compensation is $200,000 to $232,000, which includes base salary plus a guaranteed monthly supplement. Salary is determined based on your relevant experience and skills as evaluated through our interview process.

Full-Time Employee Benefits

This is a 100% remote position—work from anywhere in the U.S.! CodePath prioritizes employee well-being with a competitive benefits package to support your health, financial security, and work-life balance.

• Health & Wellness: Medical, dental, and vision insurance (90% employer-covered for employees and dependents), employer-funded healthcare reimbursement, FSAs, and Employee Assistance Program

• Financial Security: 401(k), employer-paid life & disability insurance, and identity theft protection

• Work-Life Balance: Generous PTO, paid holidays, 10 weeks of fully paid parental leave, and an annual year-end company closure (Dec 24 – Jan 2)

• Professional Growth: $1,000 annual professional development stipend and home office setup support

• ​​Student Loan Forgiveness: CodePath is a qualifying employer for Public Service Loan Forgiveness (PSLF), helping employees manage student loan debt

• Additional Perks: Pet wellness plans, legal services, home/auto insurance discounts, and exclusive marketplace savings

Pay range

$200,000—$232,000 USD

CodePath is the largest educator of college computer science students in the country. We have trained over 50,000 students from 1,000+ universities. Our partners include Amazon, Google, Meta, and 4,000+ companies across the industry. We’ve been training the next generation of technical talent for nearly a decade, and we just launched a $150M initiative with Anthropic, building one of the most ambitious AI workforce programs in the world.

We’re now expanding into new markets and scaling our team so we can move at the speed AI is transforming the workforce. People joining CodePath now will have the opportunity to help architect the next frontier of our work.

We are building toward millions of learners, hundreds of millions in revenue, and billions in economic impact for a generation of technical talent who have historically been locked out of tech. If you want to own something and be part of a 0-to-1 journey at an organization moving at the speed of AI, we think you’d love it here.

About the Role

Location: Remote

Role Type: Full-Time

Reporting to: Chief Product Officer

Compensation: $200,000 to $232,000 per year

• Base salary: $135,000 - $175,000
• Total compensation includes the base salary plus a guaranteed monthly supplement

The AI Corps opportunity

AI Corps is a fellowship program that sources, trains, and deploys applied AI specialists into organizations. Fellows complete an intensive program, build skills across modern AI stacks, and embed directly with partner teams to ship real work. The first cohort, Claude Corps, is now launching in partnership with Anthropic with 1,000 fellows committed to deploy into nonprofits. The next chapter is enterprise, where the demand is larger, the budgets are real, and the urgency to build with AI is highest.

CodePath spent the past decade building this kind of infrastructure for education: training that produces engineers who perform at top companies, and ten years of outcomes data to prove it works. AI Corps takes the model to enterprise. The first cohort will prove the model inside mission-driven organizations, and enterprise is the next chapter and what our Founding Product Manager, AI Corps will own.

The platform is already in active build, on track for a September launch, and it has been engineering-led from day one: no product leadership, no customer validation, no feedback loops. Bringing those is this job, and getting design ahead of engineering is the first order of business.

Your ownership of the platform will power the full lifecycle: how organizations identify the AI capabilities they need, how fellows are trained to those specs and matched to partners, how they embed alongside existing teams, how incumbent employees build the skills to work with them, and how outcomes get measured in ways enterprise buyers act on.

The enterprise market is our clearest near-term path to making CodePath financially self-sustaining. Companies are racing to retrain entire departments for AI-native work, corporate L&D budgets are expanding, and almost no provider can prove the depth, rigor, or ROI that CodePath has spent a decade building. The path from tens of thousands today to millions of learners runs directly through this product, and the revenue opportunity is the largest in CodePath’s history.

You will partner directly with Earned Revenue, Curriculum, and Engineering, and you will have unusual freedom to do it: a green-lit, funded initiative already in motion, frontier AI tools with effectively unlimited Claude credits, and a small engineering team that ships faster than groups ten times its size.

Two things to know before you apply

Quality is your scoreboard. Revenue here flows through partnerships, so you will not own a number. What you own is whether the platform earns that revenue: fellow engagement, student satisfaction, the quality of every partner and host organization touchpoint. If the experience is excellent, the business follows. If it is not, nothing else matters.

The ceiling is enormous. Through our partnership with Anthropic and our standing with universities, states, and employers, this product launches with distribution most startups spend a decade building. We need someone who thinks at that scale from day one.

What you’ll do

The Senior Director of AI Programs owns the design and delivery of AI Corps programs. You own the platform that powers them: a new build, separate from CodePath’s core learning platform, which has its own PM. In practice, that means:

• Define and own the AI Corps platform roadmap, turning fellow, partner, and program needs into clear priorities, holding a high bar for design quality across every fellow and partner touchpoint

• Define and own the metrics that prove the platform works: fellow engagement, student NPS, host organization satisfaction, and experience quality. Revenue is the outcome; these are the inputs you control

• Work directly with Anthropic teams and other enterprise partners on deployment, tooling, and joint enterprise opportunities

• Build the platform that makes AI Corps repeatable at enterprise scale, covering partner onboarding, fellow matching and deployment, performance tracking, and the full partner lifecycle

• Design the incumbent employee training product, working with AI Programs and Curriculum to build an AI enablement path for existing enterprise employees that runs alongside the fellow deployment model

• Run sharp discovery with enterprise partners and internal teams, then translate it into success metrics, prototypes, and shipped features

• Work closely with Earned Revenue to translate commercial needs into platform direction and ensure the product supports what the sales team needs to close and retain partners

• Design experiments to test your biggest bets, and use both qualitative signal and hard data to change course fast

• Be the connective tissue between Earned Revenue, AI Programs, Curriculum, and Engineering: align priorities, surface tradeoffs, and unblock the build

• Use AI across your entire workflow to compress weeks into days, raising the quality and the speed of what you ship

Who you are

You are a founding-caliber PM who has built from nothing and stayed to scale it. AI is woven into how you work, and the size of this opportunity energizes you.

Required

• You have built 0 to 1 and stayed past it. You have taken a product from a blank page to real commercial scale, and you stayed through the hypergrowth that followed, so you know what comes after launch. Bonus if that was at a company that went from a handful of people to a billion-dollar-plus business

• AI is how you work every day. You can show, not just claim, how your workflow has changed: prototypes, requirements, and analyses you generate and pressure-test in hours, not months

• You hold strong opinions and you can defend them live. You bring clear, well-reasoned bets and stand behind them under pressure

• You thrive in ambiguity. You can structure messy problems, build alignment across commercial and technical teams, and drive execution with no playbook

• You have worked shoulder to shoulder with Sales or Customer Success, and you know what a deal-blocking product gap looks like

• You have strong analytical instincts. You define the metrics that matter and read the data to make the call

• You write requirements engineers trust, and you can sell a product strategy to technical and non-technical audiences alike

Preferred

• Background building for or selling to corporate L&D, HR, or workforce and benefits buyers

• Fluency across the modern PM toolkit: product analytics (Mixpanel, Amplitude, Hex), prototyping and design (Figma, Framer), data querying (SQL), and AI-assisted development tools (Claude Code, Codex, Cursor, or similar)

• Experience with talent marketplace, staffing, workforce deployment, or HR technology products

• Experience with enterprise SaaS platforms, integrations, or admin tooling

• Founder experience or equivalent time building in a zero-to-one environment

We encourage you to apply even if you do not meet every qualification listed. Strong candidates often look different from what a job description imagines, and we would rather talk to someone exceptional who checks seven of nine boxes than miss them entirely.

Compensation

CodePath has standardized salaries based on the position’s level, no matter where you live. For this role, we’re hiring for an Individual Contributor level position at an annual base salary of $135,000 to $175,000. Total compensation is $200,000 to $232,000, which includes base salary plus a guaranteed monthly supplement. Salary is determined based on your relevant experience and skills as evaluated through our interview process.

Full-Time Employee Benefits

This is a 100% remote position—work from anywhere in the U.S.! CodePath prioritizes employee well-being with a competitive benefits package to support your health, financial security, and work-life balance.

• Health & Wellness: Medical, dental, and vision insurance (90% employer-covered for employees and dependents), employer-funded healthcare reimbursement, FSAs, and Employee Assistance Program

• Financial Security: 401(k), employer-paid life & disability insurance, and identity theft protection

• Work-Life Balance: Generous PTO, paid holidays, 10 weeks of fully paid parental leave, and an annual year-end company closure (Dec 24 – Jan 2)

• Professional Growth: $1,000 annual professional development stipend and home office setup support

• ​​Student Loan Forgiveness: CodePath is a qualifying employer for Public Service Loan Forgiveness (PSLF), helping employees manage student loan debt

• Additional Perks: Pet wellness plans, legal services, home/auto insurance discounts, and exclusive marketplace savings

Pay range

$200,000—$232,000 USD

Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments. We’ve scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.

Today we support more than 5,100 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,400+ global FlyMates, representing more than 40 nationalities, and in 15 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

The Opportunity:

The Senior Manager, People Operations leads the global delivery of People Operations, ensuring accurate, compliant, and consistent execution of employee lifecycle processes at scale.

This role is accountable for defining and elevating the effectiveness of the People Operations operating model, translating it into clear service delivery standards, controls, and execution expectations. Serving as a key governance and operational enablement layer for data integrity, process governance, and audit readiness across Workday and the broader People systems landscape, the role ensures reliable downstream outcomes.

Operating with a global remit, the individual strengthens operational discipline and drives improvements through automation and AI-enabled solutions to enhance efficiency, scale impact, and deliver a seamless employee experience globally.

Leading a globally distributed team across APAC, EMEA, and the Americas, this role drives consistent global standards, seamless cross-regional delivery, and effective coordination across time zones.

Key Responsibilities

1. Global Service Delivery & Operations Management

• Drive a global-first operating approach that balances standardized workflows with necessary regional and compliance considerations
• Lead end-to-end delivery of employee lifecycle processes globally, ensuring consistent execution against defined service levels, quality, and throughput
• Ensure accurate, timely, and consistent processing of transactions across regions in a high-volume environment
• Monitor operational performance and drive improvements to maintain service reliability and effectiveness
• Drive service excellence through scalable, user-centric operational practices and continuous improvement initiatives
• Use operational metrics and insights to identify trends, inform prioritisation, and support data-driven decision-making

1. Operating Model Execution & Process Discipline

• Operationalise and continuously refine the People Operations operating model, ensuring clarity of roles, responsibilities, and ownership across the broader People team
• Standardise processes globally while ensuring appropriate regional compliance and flexibility
• Drive adherence to defined processes and remove inefficiencies or low-impact activities

1. Data Integrity, Controls & Governance

• Ensure the accuracy, completeness, and integrity of employee data within Workday as the system of record
• Establish and enforce process controls and governance frameworks, ensuring consistent application of standards and minimising operational and compliance risk across regions
• Oversee audit readiness and support internal and external audits (including SOX where applicable)
• Ensure minimal downstream issues attributable to upstream data or process failures

1. Systems, Automation & AI Enablement

• Drive process improvements that simplify and enhance the employee and manager experience while reducing manual touchpoints
• Lead operational transformation initiatives through process redesign, automation, and scalable operational models
• Leverage system capabilities, AI-enabled tools, and technology solutions to improve efficiency, scalability, and operational insight
• Partner with People Systems and Technology teams to optimise Workday and related platforms, ensuring strong system governance, usability, and reliable service delivery

1. Cross-Functional Partnership & Stakeholder Management

• Partner with Global People and cross-functional teams to ensure clear ownership, seamless handoffs, and consistent execution across the employee lifecycle
• Act as a key escalation point for complex operational issues and ensure timely, effective resolution
• Support alignment across functions to improve operational efficiency and service delivery

1. Team Leadership & Capability Building

• Lead, coach, and develop a globally distributed People Operations team across APAC, EMEA, and the Americas, ensuring strong regional coordination, operational consistency, and clear accountability across time zones.
• Set clear expectations for quality, accountability, and service delivery performance
• Build team capability in systems, process discipline, and problem-solving
• Drive a culture of precision, ownership, and continuous improvement

1. Regional & Global Compliance Support

• Ensure adherence to labor laws and regulatory requirements across regions, in partnership with Legal and regional experts
• Support compliance activities, audits, and reporting requirements across jurisdictions
• Ensure consistent and compliant execution of People policies globally

Qualifications

Here’s what we are looking for :

Experience & Expertise

• 10+ years of relevant experience in People Operations, HR Operations, or similar functions, including demonstrated experience leading geographically distributed teams across multiple regions and time zones within a global operating environment
• Strong hands-on experience with Workday, including transaction processing and data governance, with the ability to interpret and validate reporting outputs
• Demonstrated experience driving process improvements, automation, or system optimisation, including the use of AI-enabled tools
• Experience operating within a controlled, audit-driven environment (SOX exposure preferred)
• Experience working across multiple regions with understanding of global and local compliance requirements, including support for mergers, acquisitions, integrations, or organisational transitions

Capabilities

• Strong operational leadership with the ability to translate direction into disciplined execution
• High level of precision and a strong control and governance mindset
• Demonstrated ability to balance operational rigor with continuous improvement and scalable innovation
• Proven ability to lead and influence across diverse cultures and work styles; experience managing teams in a distributed environment is essential
• Able to effectively engage and collaborate across APAC, EMEA, and Americas time zones within a globally distributed operating environment
• Ability to manage complexity and ambiguity in a fast-paced environment
• Strong problem-solving and decision-making skills, with sound judgment in escalation and risk management
• Clear, concise communication and ability to influence across stakeholders

What Success Looks Like

• Consistently high data accuracy and low error rates across global operations
• Effective follow-the-sun operational coverage with seamless cross-regional handoffs and escalation management
• Strong audit outcomes with robust, compliant, and well-documented processes
• Reliable delivery against defined service levels, with clear visibility into operational performance metrics including quality, timeliness, and throughput
• Measurable improvements in efficiency, automation, and reduction in manual work through process and system optimisation
• High-performing global team with strong accountability, ownership, and operational discipline
• Minimal downstream issues attributable to upstream data or process failures

Additional Information

What We Offer:

• Competitive compensation
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and
• Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 14 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

#Li-Hybrid

CodePath is the largest educator of college computer science students in the country. We have trained over 50,000 students from 1,000+ universities. Our partners include Amazon, Google, Meta, and 4,000+ companies across the industry. We’ve been training the next generation of technical talent for nearly a decade, and we just launched a $150M initiative with Anthropic, building one of the most ambitious AI workforce programs in the world.

We’re now expanding into new markets and scaling our team so we can move at the speed AI is transforming the workforce. People joining CodePath now will have the opportunity to help architect the next frontier of our work.

We are building toward millions of learners, hundreds of millions in revenue, and billions in economic impact for a generation of technical talent who have historically been locked out of tech. If you want to own something and be part of a 0-to-1 journey at an organization moving at the speed of AI, we think you’d love it here.

About the Role

Location: Remote

Role Type: Full-Time

Reporting to: Chief Product Officer

Compensation: $200,000 to $232,000 per year

• Base salary: $135,000 - $175,000
• Total compensation includes the base salary plus a guaranteed monthly supplement

The AI Corps opportunity

AI Corps is a fellowship program that sources, trains, and deploys applied AI specialists into organizations. Fellows complete an intensive program, build skills across modern AI stacks, and embed directly with partner teams to ship real work. The first cohort, Claude Corps, is now launching in partnership with Anthropic with 1,000 fellows committed to deploy into nonprofits. The next chapter is enterprise, where the demand is larger, the budgets are real, and the urgency to build with AI is highest.

CodePath spent the past decade building this kind of infrastructure for education: training that produces engineers who perform at top companies, and ten years of outcomes data to prove it works. AI Corps takes the model to enterprise. The first cohort will prove the model inside mission-driven organizations, and enterprise is the next chapter and what our Founding Product Manager, AI Corps will own.

The platform is already in active build, on track for a September launch, and it has been engineering-led from day one: no product leadership, no customer validation, no feedback loops. Bringing those is this job, and getting design ahead of engineering is the first order of business.

Your ownership of the platform will power the full lifecycle: how organizations identify the AI capabilities they need, how fellows are trained to those specs and matched to partners, how they embed alongside existing teams, how incumbent employees build the skills to work with them, and how outcomes get measured in ways enterprise buyers act on.

The enterprise market is our clearest near-term path to making CodePath financially self-sustaining. Companies are racing to retrain entire departments for AI-native work, corporate L&D budgets are expanding, and almost no provider can prove the depth, rigor, or ROI that CodePath has spent a decade building. The path from tens of thousands today to millions of learners runs directly through this product, and the revenue opportunity is the largest in CodePath’s history.

You will partner directly with Earned Revenue, Curriculum, and Engineering, and you will have unusual freedom to do it: a green-lit, funded initiative already in motion, frontier AI tools with effectively unlimited Claude credits, and a small engineering team that ships faster than groups ten times its size.

Two things to know before you apply

Quality is your scoreboard. Revenue here flows through partnerships, so you will not own a number. What you own is whether the platform earns that revenue: fellow engagement, student satisfaction, the quality of every partner and host organization touchpoint. If the experience is excellent, the business follows. If it is not, nothing else matters.

The ceiling is enormous. Through our partnership with Anthropic and our standing with universities, states, and employers, this product launches with distribution most startups spend a decade building. We need someone who thinks at that scale from day one.

What you’ll do

The Senior Director of AI Programs owns the design and delivery of AI Corps programs. You own the platform that powers them: a new build, separate from CodePath’s core learning platform, which has its own PM. In practice, that means:

• Define and own the AI Corps platform roadmap, turning fellow, partner, and program needs into clear priorities, holding a high bar for design quality across every fellow and partner touchpoint

• Define and own the metrics that prove the platform works: fellow engagement, student NPS, host organization satisfaction, and experience quality. Revenue is the outcome; these are the inputs you control

• Work directly with Anthropic teams and other enterprise partners on deployment, tooling, and joint enterprise opportunities

• Build the platform that makes AI Corps repeatable at enterprise scale, covering partner onboarding, fellow matching and deployment, performance tracking, and the full partner lifecycle

• Design the incumbent employee training product, working with AI Programs and Curriculum to build an AI enablement path for existing enterprise employees that runs alongside the fellow deployment model

• Run sharp discovery with enterprise partners and internal teams, then translate it into success metrics, prototypes, and shipped features

• Work closely with Earned Revenue to translate commercial needs into platform direction and ensure the product supports what the sales team needs to close and retain partners

• Design experiments to test your biggest bets, and use both qualitative signal and hard data to change course fast

• Be the connective tissue between Earned Revenue, AI Programs, Curriculum, and Engineering: align priorities, surface tradeoffs, and unblock the build

• Use AI across your entire workflow to compress weeks into days, raising the quality and the speed of what you ship

Who you are

You are a founding-caliber PM who has built from nothing and stayed to scale it. AI is woven into how you work, and the size of this opportunity energizes you.

Required

• You have built 0 to 1 and stayed past it. You have taken a product from a blank page to real commercial scale, and you stayed through the hypergrowth that followed, so you know what comes after launch. Bonus if that was at a company that went from a handful of people to a billion-dollar-plus business

• AI is how you work every day. You can show, not just claim, how your workflow has changed: prototypes, requirements, and analyses you generate and pressure-test in hours, not months

• You hold strong opinions and you can defend them live. You bring clear, well-reasoned bets and stand behind them under pressure

• You thrive in ambiguity. You can structure messy problems, build alignment across commercial and technical teams, and drive execution with no playbook

• You have worked shoulder to shoulder with Sales or Customer Success, and you know what a deal-blocking product gap looks like

• You have strong analytical instincts. You define the metrics that matter and read the data to make the call

• You write requirements engineers trust, and you can sell a product strategy to technical and non-technical audiences alike

Preferred

• Background building for or selling to corporate L&D, HR, or workforce and benefits buyers

• Fluency across the modern PM toolkit: product analytics (Mixpanel, Amplitude, Hex), prototyping and design (Figma, Framer), data querying (SQL), and AI-assisted development tools (Claude Code, Codex, Cursor, or similar)

• Experience with talent marketplace, staffing, workforce deployment, or HR technology products

• Experience with enterprise SaaS platforms, integrations, or admin tooling

• Founder experience or equivalent time building in a zero-to-one environment

We encourage you to apply even if you do not meet every qualification listed. Strong candidates often look different from what a job description imagines, and we would rather talk to someone exceptional who checks seven of nine boxes than miss them entirely.

Compensation

CodePath has standardized salaries based on the position’s level, no matter where you live. For this role, we’re hiring for an Individual Contributor level position at an annual base salary of $135,000 to $175,000. Total compensation is $200,000 to $232,000, which includes base salary plus a guaranteed monthly supplement. Salary is determined based on your relevant experience and skills as evaluated through our interview process.

Full-Time Employee Benefits

This is a 100% remote position—work from anywhere in the U.S.! CodePath prioritizes employee well-being with a competitive benefits package to support your health, financial security, and work-life balance.

• Health & Wellness: Medical, dental, and vision insurance (90% employer-covered for employees and dependents), employer-funded healthcare reimbursement, FSAs, and Employee Assistance Program

• Financial Security: 401(k), employer-paid life & disability insurance, and identity theft protection

• Work-Life Balance: Generous PTO, paid holidays, 10 weeks of fully paid parental leave, and an annual year-end company closure (Dec 24 – Jan 2)

• Professional Growth: $1,000 annual professional development stipend and home office setup support

• ​​Student Loan Forgiveness: CodePath is a qualifying employer for Public Service Loan Forgiveness (PSLF), helping employees manage student loan debt

• Additional Perks: Pet wellness plans, legal services, home/auto insurance discounts, and exclusive marketplace savings

Pay range

$200,000—$232,000 USD

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