Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.

Please note: this role requires full working rights in England without current or future sponsorship.

SUMMARY

The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels.

This position requires being fluent in both Polish and English.

If within commutable distance to our office in Maidenhead, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).   Those outside of commutable distance, but still residing within England, may be considered on a remote basis.

This position will start on August 10, 2026, and requires 100% attendance for 8 weeks of training.

Training will be conducted from 4 pm-1 am GMT, Mon-Fri; after training, the hours will be 8 am-5 pm or 9 am-6 pm local time.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide professional support to Avetta customers via phone, email, chat, and other service channels
• Resolve complex supplier issues with a focus on customer experience and compliance accuracy
• Verify and process regulatory documents including insurance, safety manuals, and OSHA/MSHA records
• Accurately log all interactions in Salesforce (Service Cloud) and follow up as needed
• Support customer billing and subscription inquiries
• Collaborate with internal departments to resolve supplier needs and improve service delivery
• Participate in outbound campaigns and annual update verifications
• Maintain high standards in interaction quality, verification accuracy, and productivity metrics
• Regular and predictive attendance

IDEAL QUALIFICATIONS:

• Fluency in Polish and English is required.
• Prior experience in customer service or call center environments preferred
• Strong written and verbal communication skills
• Proficiency with PC applications and CRM systems (Salesforce preferred)
• High attention to detail, adaptability, and self-motivation
• Demonstrated ability to learn and apply new systems and processes
• Familiarity with compliance documentation and supplier onboarding is a plus
• High tolerance for stress and ability to manage multiple priorities
• Fluency in verbal & written communication for additional language as required by posting and business need

#LI-HYBRID

Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.

SUMMARY

The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels.

This role would require a hybrid schedule in our Calgary office (Tues-Thur in office, Mon/Fri work from home).

This position will start on August 10, 2026, and requires 100% attendance for 8 weeks of training.

Pay rate: $20 CAD/hour

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide professional support to Avetta customers via phone, email, chat, and other service channels
• Resolve complex supplier issues with a focus on customer experience and compliance accuracy
• Verify and process regulatory documents including insurance, safety manuals, and OSHA/MSHA records
• Accurately log all interactions in Salesforce (Service Cloud) and follow up as needed
• Support customer billing and subscription inquiries
• Collaborate with internal departments to resolve supplier needs and improve service delivery
• Participate in outbound campaigns and annual update verifications
• Maintain high standards in interaction quality, verification accuracy, and productivity metrics
• Regular and predictive attendance

IDEAL QUALIFICATIONS:

• Prior experience in customer service or call center environments preferred
• Strong written and verbal communication skills
• Proficiency with PC applications and CRM systems (Salesforce preferred)
• High attention to detail, adaptability, and self-motivation
• Demonstrated ability to learn and apply new systems and processes
• Familiarity with compliance documentation and supplier onboarding is a plus
• High tolerance for stress and ability to manage multiple priorities
• Fluency in verbal & written communication for additional language as required by posting and business need

#LI-HYBRID

Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.

SUMMARY

The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels.

If within commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).   Those outside of commutable distance may be considered on a remote basis.

This position will start on August 10, 2026, and requires 100% attendance for 8 weeks of training.

Pay rate: $16/hour

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide professional support to Avetta customers via phone, email, chat, and other service channels
• Resolve complex supplier issues with a focus on customer experience and compliance accuracy
• Verify and process regulatory documents including insurance, safety manuals, and OSHA/MSHA records
• Accurately log all interactions in Salesforce (Service Cloud) and follow up as needed
• Support customer billing and subscription inquiries
• Collaborate with internal departments to resolve supplier needs and improve service delivery
• Participate in outbound campaigns and annual update verifications
• Maintain high standards in interaction quality, verification accuracy, and productivity metrics
• Regular and predictive attendance

IDEAL QUALIFICATIONS:

• Prior experience in customer service or call center environments preferred
• Strong written and verbal communication skills
• Proficiency with PC applications and CRM systems (Salesforce preferred)
• High attention to detail, adaptability, and self-motivation
• Demonstrated ability to learn and apply new systems and processes
• Familiarity with compliance documentation and supplier onboarding is a plus
• High tolerance for stress and ability to manage multiple priorities
• Fluency in verbal & written communication for additional language as required by posting and business need

#LI-HYBRID

Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.

SUMMARY

This position requires being fully fluent in both Spanish and English. The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels.

If within commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).   Those outside of commutable distance may be considered on a remote basis.

This position will start on August 10, 2026, and requires 100% attendance for 8 weeks of training.

Pay rate: $16.50/hour

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide professional support to Avetta customers via phone, email, chat, and other service channels
• Resolve complex supplier issues with a focus on customer experience and compliance accuracy
• Verify and process regulatory documents including insurance, safety manuals, and OSHA/MSHA records
• Accurately log all interactions in Salesforce (Service Cloud) and follow up as needed
• Support customer billing and subscription inquiries
• Collaborate with internal departments to resolve supplier needs and improve service delivery
• Participate in outbound campaigns and annual update verifications
• Maintain high standards in interaction quality, verification accuracy, and productivity metrics
• Regular and predictive attendance

IDEAL QUALIFICATIONS:

• Prior experience in customer service or call center environments preferred
• Strong written and verbal communication skills
• Proficiency with PC applications and CRM systems (Salesforce preferred)
• High attention to detail, adaptability, and self-motivation
• Demonstrated ability to learn and apply new systems and processes
• Familiarity with compliance documentation and supplier onboarding is a plus
• High tolerance for stress and ability to manage multiple priorities
• Fluency in verbal & written communication for additional language as required by posting and business need

#LI-HYBRID

Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.

SUMMARY

This position requires being fully fluent in both Spanish and English. The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels.

This role would require a hybrid schedule in our Calgary office (Tues-Thur in office, Mon/Fri work from home).

This position will start on August 10, 2026, and requires 100% attendance for 8 weeks of training.

Pay rate: $20.50 CAD/hour

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide professional support to Avetta customers via phone, email, chat, and other service channels
• Resolve complex supplier issues with a focus on customer experience and compliance accuracy
• Verify and process regulatory documents including insurance, safety manuals, and OSHA/MSHA records
• Accurately log all interactions in Salesforce (Service Cloud) and follow up as needed
• Support customer billing and subscription inquiries
• Collaborate with internal departments to resolve supplier needs and improve service delivery
• Participate in outbound campaigns and annual update verifications
• Maintain high standards in interaction quality, verification accuracy, and productivity metrics
• Regular and predictive attendance

IDEAL QUALIFICATIONS:

• Prior experience in customer service or call center environments preferred
• Strong written and verbal communication skills
• Proficiency with PC applications and CRM systems (Salesforce preferred)
• High attention to detail, adaptability, and self-motivation
• Demonstrated ability to learn and apply new systems and processes
• Familiarity with compliance documentation and supplier onboarding is a plus
• High tolerance for stress and ability to manage multiple priorities
• Fluency in verbal & written communication for additional language as required by posting and business need

#LI-HYBRID

Work with a Top 20 CPA and advisory firm that Accounts for Anything.  Aprio has 40 U.S. office locations, as well as international office locations and more than 3,200 team members that speak 60+ languages across the globe.  By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.

Join Aprio’s Tax team and you will help clients maximize their opportunities.  Aprio Advisory Group, LLC is a progressive, fast-growing firm looking for a Tax Associate to join their dynamic team.

Responsibilities:

• Apply strong technical tax accounting knowledge on consulting and compliance client engagements
• Prepare tax returns (Forms 1065, 1120, 1120s, 1040)
• Participate in the tax planning and consultation process for clients
• Participate in professional development activities, including training sessions and networking events, and work closely with Senior Leadership.

Qualifications:

• 0–2 years of public accounting experience
• Previous experience preparing tax returns (preferred)
• Degree in Accounting or related field is strongly preferred
• Exceptional writing skills
• Strong accounting, analytical, technical, organizational, and multi-tasking skills
• Excellent presentation and communication abilities
• Willingness to travel on a very limited basis

Why work for Aprio:

Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm.

Perks/Benefits we offer for full-time team members:

- Medical, Dental, and Vision Insurance on the first day of employment

- Flexible Spending Account and Dependent Care Account

- 401k with Profit Sharing

- 9+ holidays and discretionary time off structure

- Parental Leave – coverage for both primary and secondary caregivers

- Tuition Assistance Program and CPA support program with cash incentive upon completion

- Discretionary incentive compensation based on firm, group and individual performance

- Incentive compensation related to origination of new client sales

- Top rated wellness program

- Flexible working environment including remote and hybrid options

What’s in it for you:

- Working with an industry leader: Be part of a high-growth firm that is passionate for what’s next.

- An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience.  We call it the Aprio Way.  This shared mindset creates lasting relationships between team members and with clients.

- A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture.

- Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.

- Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.

- Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance.

EQUAL OPPORTUNITY EMPLOYER

Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.

Please note: this role requires full working rights in England without current or future sponsorship.

SUMMARY

The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels.

This position requires being fluent in both Italian and English. Candidates who have additional language skills in Spanish (in addition to being fluent in Italian and English) are strongly preferred.

If within commutable distance to our office in Maidenhead, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).   Those outside of commutable distance, but still residing within England, may be considered on a remote basis.

This position will start on August 10, 2026, and requires 100% attendance for 8 weeks of training.

Training will be conducted from 4 pm-1 am GMT, Mon-Fri; after training, the hours will be 8 am-5 pm or 9 am-6 pm local time.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide professional support to Avetta customers via phone, email, chat, and other service channels
• Resolve complex supplier issues with a focus on customer experience and compliance accuracy
• Verify and process regulatory documents including insurance, safety manuals, and OSHA/MSHA records
• Accurately log all interactions in Salesforce (Service Cloud) and follow up as needed
• Support customer billing and subscription inquiries
• Collaborate with internal departments to resolve supplier needs and improve service delivery
• Participate in outbound campaigns and annual update verifications
• Maintain high standards in interaction quality, verification accuracy, and productivity metrics
• Regular and predictive attendance

IDEAL QUALIFICATIONS:

• Fluency in Italian and English is required. Additional fluency in Spanish is strongly preferred.
• Prior experience in customer service or call center environments preferred
• Strong written and verbal communication skills
• Proficiency with PC applications and CRM systems (Salesforce preferred)
• High attention to detail, adaptability, and self-motivation
• Demonstrated ability to learn and apply new systems and processes
• Familiarity with compliance documentation and supplier onboarding is a plus
• High tolerance for stress and ability to manage multiple priorities
• Fluency in verbal & written communication for additional language as required by posting and business need

#LI-HYBRID

Work with a Top 20 CPA and advisory firm that Accounts for Anything.  Aprio has 40 U.S. office locations, as well as international office locations and more than 3,200 team members that speak 60+ languages across the globe.  By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.

Join Aprio’s Tax team and you will help clients maximize their opportunities.  Aprio Advisory Group, LLC is a progressive, fast-growing firm looking for a Tax Associate to join their dynamic team.

Responsibilities:

• Apply strong technical tax accounting knowledge on consulting and compliance client engagements
• Prepare tax returns (Forms 1065, 1120, 1120s, 1040)
• Participate in the tax planning and consultation process for clients
• Participate in professional development activities, including training sessions and networking events, and work closely with Senior Leadership.

Qualifications:

• 0–2 years of public accounting experience
• Previous experience preparing tax returns (preferred)
• Degree in Accounting or related field is strongly preferred
• Exceptional writing skills
• Strong accounting, analytical, technical, organizational, and multi-tasking skills
• Excellent presentation and communication abilities
• Willingness to travel on a very limited basis

Why work for Aprio:

Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm.

Perks/Benefits we offer for full-time team members:

- Medical, Dental, and Vision Insurance on the first day of employment

- Flexible Spending Account and Dependent Care Account

- 401k with Profit Sharing

- 9+ holidays and discretionary time off structure

- Parental Leave – coverage for both primary and secondary caregivers

- Tuition Assistance Program and CPA support program with cash incentive upon completion

- Discretionary incentive compensation based on firm, group and individual performance

- Incentive compensation related to origination of new client sales

- Top rated wellness program

- Flexible working environment including remote and hybrid options

What’s in it for you:

- Working with an industry leader: Be part of a high-growth firm that is passionate for what’s next.

- An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience.  We call it the Aprio Way.  This shared mindset creates lasting relationships between team members and with clients.

- A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture.

- Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.

- Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.

- Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance.

EQUAL OPPORTUNITY EMPLOYER

Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who we are

At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years.

What we do

The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they’re not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!

Role overview

CarGurus is hiring an IT Service Desk Analyst  to join our IT Team. We are looking for a versatile, analytical, and enthusiastic Engineer who will work closely with business and IT teams in the U.S. and overseas. The ability to be creative and have the initiative to improve processes will be a major part of your success. Your audience will be wildly multifaceted from C level executives, to engineers, to our sales team. One’s ability to collaborate and work efficiently is central to the IT Team’s focus and success. You will be hybrid out of our office on 1001 Boylston Street in Boston, MA.

What you’ll do

• Provide Tier 1 technical support to employees both in person and remotely
• Identify, investigate, and resolve a range of technical issues affecting business systems by exceeding target SLAs (Service Level Agreements)
• Process onboarding and off boarding of employees, including account configuration, initial laptop setups, and delivering IT Onboarding training sessions
• Support on site meetings and events
• Author and maintain internal documentation
• Escalate issues where appropriate and follow up to ensure resolution
• Maintain high Customer Satisfaction (Internal) for our colleagues
• Drive continuous improvements by implementing perfective measures that provide business value and enhance functional performance
• Demonstrate flexibility to cope with changing demands based on business priority
• Supervise technology trends and makes recommendations on incorporating innovative technology into the company’s existing platforms
• Develop strong working relationships with key business members, IT project and development teams and relevant 3rd party vendors
• Support of system deployments from business and liaising with 3rd party vendors where relevant
• Ensure that emerging and ongoing business requirements are accommodated by researching and reviewing new systems and applications
• Provide feedback on existing tools and processes to help improvements
• Collaborate with  senior team members and vendors to evaluate innovative technology

What you’ll bring

• 1-2 years of support experience
• Associates’ Degree in MIS or equivalent experience
• Industry certifications (CompTIA) or similar  certificate programs focusing on desktop support a plus
• Experience supporting Macs (OSX) and PCs (Windows and/or Linux) within an enterprise environment
• Demonstrated experience with leading technologies such as Google Workspace, Slack, and Okta
• Experienced working in a team-orientated and collaborative environment
• Applied best practice IT Service Management processes in the delivery and support of IT services e.g., the ITIL (Information Technology Instrument Library) best practice framework.
• A curious mind, with a desire to help users across all aspects of the business and various skill levels.

In addition to the responsibilities above, this role also requires regular physical activity, including moving around the office to assist with IT or AV event related tasks, lifting and carrying equipment (upwards of 50lbs), moving tables and chairs, and plugging in devices under desks and other confined spaces. The IT Service Desk Analyst must be able to perform these duties safely and efficiently as part of their responsibilities.

The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles.

Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training.

This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs).

Position Pay Range

$52,000—$66,000 USD

Working at CarGurus

We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.

CarGurus may require in-person interviews as part of our hiring process, particularly for positions based in our Boston and Dublin offices. Candidates selected for an in-person interview will be notified in advance. Please be aware that travel expenses are the responsibility of the candidate.

We welcome all

CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid

Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.

Please note: this role requires full working rights in England without current or future sponsorship.

SUMMARY

The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels.

This position requires being fluent in both Polish and English.

If within commutable distance to our office in Maidenhead, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).   Those outside of commutable distance, but still residing within England, may be considered on a remote basis.

This position will start on August 10, 2026, and requires 100% attendance for 8 weeks of training.

Training will be conducted from 4 pm-1 am GMT, Mon-Fri; after training, the hours will be 8 am-5 pm or 9 am-6 pm local time.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide professional support to Avetta customers via phone, email, chat, and other service channels
• Resolve complex supplier issues with a focus on customer experience and compliance accuracy
• Verify and process regulatory documents including insurance, safety manuals, and OSHA/MSHA records
• Accurately log all interactions in Salesforce (Service Cloud) and follow up as needed
• Support customer billing and subscription inquiries
• Collaborate with internal departments to resolve supplier needs and improve service delivery
• Participate in outbound campaigns and annual update verifications
• Maintain high standards in interaction quality, verification accuracy, and productivity metrics
• Regular and predictive attendance

IDEAL QUALIFICATIONS:

• Fluency in Polish and English is required.
• Prior experience in customer service or call center environments preferred
• Strong written and verbal communication skills
• Proficiency with PC applications and CRM systems (Salesforce preferred)
• High attention to detail, adaptability, and self-motivation
• Demonstrated ability to learn and apply new systems and processes
• Familiarity with compliance documentation and supplier onboarding is a plus
• High tolerance for stress and ability to manage multiple priorities
• Fluency in verbal & written communication for additional language as required by posting and business need

#LI-HYBRID

Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.

SUMMARY

The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels.

This role would require a hybrid schedule in our Calgary office (Tues-Thur in office, Mon/Fri work from home).

This position will start on August 10, 2026, and requires 100% attendance for 8 weeks of training.

Pay rate: $20 CAD/hour

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide professional support to Avetta customers via phone, email, chat, and other service channels
• Resolve complex supplier issues with a focus on customer experience and compliance accuracy
• Verify and process regulatory documents including insurance, safety manuals, and OSHA/MSHA records
• Accurately log all interactions in Salesforce (Service Cloud) and follow up as needed
• Support customer billing and subscription inquiries
• Collaborate with internal departments to resolve supplier needs and improve service delivery
• Participate in outbound campaigns and annual update verifications
• Maintain high standards in interaction quality, verification accuracy, and productivity metrics
• Regular and predictive attendance

IDEAL QUALIFICATIONS:

• Prior experience in customer service or call center environments preferred
• Strong written and verbal communication skills
• Proficiency with PC applications and CRM systems (Salesforce preferred)
• High attention to detail, adaptability, and self-motivation
• Demonstrated ability to learn and apply new systems and processes
• Familiarity with compliance documentation and supplier onboarding is a plus
• High tolerance for stress and ability to manage multiple priorities
• Fluency in verbal & written communication for additional language as required by posting and business need

#LI-HYBRID

Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.

SUMMARY

The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels.

If within commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).   Those outside of commutable distance may be considered on a remote basis.

This position will start on August 10, 2026, and requires 100% attendance for 8 weeks of training.

Pay rate: $16/hour

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide professional support to Avetta customers via phone, email, chat, and other service channels
• Resolve complex supplier issues with a focus on customer experience and compliance accuracy
• Verify and process regulatory documents including insurance, safety manuals, and OSHA/MSHA records
• Accurately log all interactions in Salesforce (Service Cloud) and follow up as needed
• Support customer billing and subscription inquiries
• Collaborate with internal departments to resolve supplier needs and improve service delivery
• Participate in outbound campaigns and annual update verifications
• Maintain high standards in interaction quality, verification accuracy, and productivity metrics
• Regular and predictive attendance

IDEAL QUALIFICATIONS:

• Prior experience in customer service or call center environments preferred
• Strong written and verbal communication skills
• Proficiency with PC applications and CRM systems (Salesforce preferred)
• High attention to detail, adaptability, and self-motivation
• Demonstrated ability to learn and apply new systems and processes
• Familiarity with compliance documentation and supplier onboarding is a plus
• High tolerance for stress and ability to manage multiple priorities
• Fluency in verbal & written communication for additional language as required by posting and business need

#LI-HYBRID

Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.

SUMMARY

This position requires being fully fluent in both Spanish and English. The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels.

If within commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).   Those outside of commutable distance may be considered on a remote basis.

This position will start on August 10, 2026, and requires 100% attendance for 8 weeks of training.

Pay rate: $16.50/hour

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide professional support to Avetta customers via phone, email, chat, and other service channels
• Resolve complex supplier issues with a focus on customer experience and compliance accuracy
• Verify and process regulatory documents including insurance, safety manuals, and OSHA/MSHA records
• Accurately log all interactions in Salesforce (Service Cloud) and follow up as needed
• Support customer billing and subscription inquiries
• Collaborate with internal departments to resolve supplier needs and improve service delivery
• Participate in outbound campaigns and annual update verifications
• Maintain high standards in interaction quality, verification accuracy, and productivity metrics
• Regular and predictive attendance

IDEAL QUALIFICATIONS:

• Prior experience in customer service or call center environments preferred
• Strong written and verbal communication skills
• Proficiency with PC applications and CRM systems (Salesforce preferred)
• High attention to detail, adaptability, and self-motivation
• Demonstrated ability to learn and apply new systems and processes
• Familiarity with compliance documentation and supplier onboarding is a plus
• High tolerance for stress and ability to manage multiple priorities
• Fluency in verbal & written communication for additional language as required by posting and business need

#LI-HYBRID

Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.

SUMMARY

This position requires being fully fluent in both Spanish and English. The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels.

This role would require a hybrid schedule in our Calgary office (Tues-Thur in office, Mon/Fri work from home).

This position will start on August 10, 2026, and requires 100% attendance for 8 weeks of training.

Pay rate: $20.50 CAD/hour

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide professional support to Avetta customers via phone, email, chat, and other service channels
• Resolve complex supplier issues with a focus on customer experience and compliance accuracy
• Verify and process regulatory documents including insurance, safety manuals, and OSHA/MSHA records
• Accurately log all interactions in Salesforce (Service Cloud) and follow up as needed
• Support customer billing and subscription inquiries
• Collaborate with internal departments to resolve supplier needs and improve service delivery
• Participate in outbound campaigns and annual update verifications
• Maintain high standards in interaction quality, verification accuracy, and productivity metrics
• Regular and predictive attendance

IDEAL QUALIFICATIONS:

• Prior experience in customer service or call center environments preferred
• Strong written and verbal communication skills
• Proficiency with PC applications and CRM systems (Salesforce preferred)
• High attention to detail, adaptability, and self-motivation
• Demonstrated ability to learn and apply new systems and processes
• Familiarity with compliance documentation and supplier onboarding is a plus
• High tolerance for stress and ability to manage multiple priorities
• Fluency in verbal & written communication for additional language as required by posting and business need

#LI-HYBRID

Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.

Please note: this role requires full working rights in England without current or future sponsorship.

SUMMARY

The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels.

This position requires being fluent in both Italian and English. Candidates who have additional language skills in Spanish (in addition to being fluent in Italian and English) are strongly preferred.

If within commutable distance to our office in Maidenhead, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).   Those outside of commutable distance, but still residing within England, may be considered on a remote basis.

This position will start on August 10, 2026, and requires 100% attendance for 8 weeks of training.

Training will be conducted from 4 pm-1 am GMT, Mon-Fri; after training, the hours will be 8 am-5 pm or 9 am-6 pm local time.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide professional support to Avetta customers via phone, email, chat, and other service channels
• Resolve complex supplier issues with a focus on customer experience and compliance accuracy
• Verify and process regulatory documents including insurance, safety manuals, and OSHA/MSHA records
• Accurately log all interactions in Salesforce (Service Cloud) and follow up as needed
• Support customer billing and subscription inquiries
• Collaborate with internal departments to resolve supplier needs and improve service delivery
• Participate in outbound campaigns and annual update verifications
• Maintain high standards in interaction quality, verification accuracy, and productivity metrics
• Regular and predictive attendance

IDEAL QUALIFICATIONS:

• Fluency in Italian and English is required. Additional fluency in Spanish is strongly preferred.
• Prior experience in customer service or call center environments preferred
• Strong written and verbal communication skills
• Proficiency with PC applications and CRM systems (Salesforce preferred)
• High attention to detail, adaptability, and self-motivation
• Demonstrated ability to learn and apply new systems and processes
• Familiarity with compliance documentation and supplier onboarding is a plus
• High tolerance for stress and ability to manage multiple priorities
• Fluency in verbal & written communication for additional language as required by posting and business need

#LI-HYBRID

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a “normalized” problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Location: Austin TX Work Schedule:

This is a hybrid position that requires working from our Austin office three days per week (Tuesday–Thursday)

Language Requirement:

Since this role involves working with LATAM markets, Fluent (Business Level) in Spanish is required.

What you get from this role:

In this role, you will contribute to Cloudflare’s revenue generation engine by delivering pipeline at scale to the Sales counterparts. You will do this through a maniacal focus on people, process, and tools. The Business Development organization is anchored in a culture focused on the development & training of its employees, incubating talent across the company, teamwork, and celebrating success. With flawless execution, we believe the Business Development organization will be a competitive differentiator for Cloudflare.

Day in the Life of Outbound Business Development Representative (BDR) at Cloudflare:

In this role, your primary responsibility is driving business growth and expanding the customer base of Cloudflare by identifying and nurturing potential opportunities through proactive outreach and effective lead qualification.

Your day-to-day responsibilities include:

• Prospect and research potential leads or target accounts
• Initiate outbound calls to introduce Cloudflare products/services
• Qualify leads based on interest, budget, authority, and fit
• Build relationships and rapport with potential customers
• Develop in-depth knowledge of Cloudflare offerings
• Manage and update CRM with accurate information
• Collaborate with the sales team to hand off qualified opportunities
• Meet or exceed set targets and KPIs
• Stay updated on industry trends and market conditions
• Provide regular reports and insights to managers and fellow team members

Preferred qualifications and experience:

• Minimum 6mos of professional working experience, coupled with an interest in transitioning to a role in outbound sales
• Minimum 6 mos of proven experience in a sales or business development role, with a focus on outbound prospecting or lead generation
• Ability to meet and exceed achievable targets
• Foundational knowledge of computer networking and “how the internet works”
• Motivation, drive and a self-starting attitude
• Ability to collaborate effectively with cross-functional teams, such as sales and marketing
• Experience with CRM systems like Salesforce.com, proficiency in LinkedIn Sales Navigator, and familiarity with tools like Outreach.io or Salesloft would be advantageous
• Effective communicator with strong follow-up skills
• Ability to multitask, prioritize, and manage time effectively in a fast-paced, dynamic environment
• Adaptability, resilience, and the ability to handle rejection or objections in a positive manner
• Resolute desire to move up in other sales functions at Cloudflare
• Demonstrated ability to quickly grasp technical concepts and terminology
• Ability to travel within and outside the United States and/or Canada as required

Key metrics for success in this role include:

• Making a minimum of 50 outbound calls per day
• Sending a minimum of 30 targeted emails per day using Salesloft
• Generating a minimum of 5+ qualified opportunities per week through calls, email and social outreach
• Actively managing and progressing sales cadences (Salesloft)
• Ensuring timely follow-up on all leads or inquiries within 24 hours
• Meeting or exceeding assigned sales targets and KPIs
• Keeping CRM data accurate and up-to-date at all times
• Receiving positive feedback from team members or manager

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

About commercetools

Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.

Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today.

At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits.

Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own. We are looking for a Business Development Representative to act as the liaison between our Marketing and Sales teams.Your role will be to develop new business opportunities by contacting and building relationships with potential customers.You will use your communication skills to establish strong relationships with our future customers. Ultimately, you will boost sales and contribute to our long-term business growth. Are you driven, hardworking, and eager to launch your career in a high-energy, collaborative business and work environment? We want to talk to you about joining our team.

Please note: This role is located in London and we are offering a hybrid working model with a minimum of 4 days per week in our Holborn office.

Your Impact

• Qualify leads from marketing campaigns and develop them into sales opportunities
• Contact potential clients through phone calls and emails
• Identify client needs and suggest appropriate products/services
• Set up meetings or calls between (prospective) clients and Account Executives
• Present our company to potential clients
• Engage with potential clients at our regular industry-leading events
• Proactively seek new business opportunities in the market
• Stay up to date with new products /services and new pricing/payment plans

What Sets You Apart

You’re a creative problem-solver who is wired to find solutions. You confidently dive into complex challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork.

Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work.

• Business fluent communicator in both German or French and English
• Sales knowledge and/or experience
• Hunger and drive to succeed
• Excellent communication and negotiation experience
• Ability to deliver engaging presentations.

Nice to Have:

• Proven work experience as a Business Development Representative or Sales Development Representative

• Hands-on experience with multiple sales techniques

• Track record of successfully engaging with prospects

• Experience with Marketing Automation and CRM software (e.g Hubspot and Salesforce) Familiarity with MS Excel (evaluating spreadsheets and charts)

Our Benefits

Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most.

🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support

📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs

🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition

📈 Our equity participation program allows you to share in our success

For more information on our benefits, visit this page.

Come as you are. Build with us.

Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine.

We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.

For more information on our diversity, equity, inclusion, and belonging practices, visit this page.

What does it take to detect real threats across a large SaaS environment?

Are you curious about how enterprise security teams identify suspicious activity, build detections, and improve visibility across modern cloud and Software as a Service (SaaS) platforms? Coveo is looking for a Detection Engineering Intern to join our Security Operations Center (SOC) team. Your mission? Help us strengthen our detection coverage by building and tuning threat detection rules for the technologies that support Coveo’s production environment.

The SOC team plays a key role in protecting Coveo by monitoring security activity, investigating alerts, and continuously improving our ability to detect threats across our SaaS and infrastructure footprint. As an intern, you’ll contribute to initiatives that expand our detection capabilities while gaining hands-on experience with real enterprise threat detection tools in a production environment.

Your impact, day to day:

• Participate in daily stand-up meetings to discuss progress, roadblocks, and priorities. Collaborate with team members to ensure alignment and effective communication.
• Build and tune detection rules in XSIAM for different technologies, SaaS platforms, and log sources.
• Research how services and tools could be abused by threat actors in order to identify realistic detection opportunities.
• Contribute to detection coverage for platforms such as 1Password, AWS, Cortex XDR logs, and other more.
• Analyze logs and security telemetry to better understand user activity, system behavior, and potential indicators of suspicious activity.
• Take an active role in discussions around detection quality. Share your thinking, ask questions, and receive feedback to strengthen your analytical approach and technical skills.
• Develop your skills by drawing on your coach’s expertise. Watch, learn, and apply best practices used in security monitoring, threat detection, and detection engineering.

The Essentials:

• You are currently studying Software Engineering or Computer Science in a Bachelors degree or higher in the province of Québec.
• You can be present at the office at least two days a week. Our hybrid work model offers flexibility, you can benefit from face-to-face learning from your team on office days while home days allow you to focus and complete complex work.
• You are available to work full-time for 15 weeks and are legally entitled to do so in Canada.

Think you’ve got what it takes? Let’s see!

• You are curious, eager to learn, and motivated to understand how security tools and systems work.
• You are able to think analytically and consider the broader context behind security events, instead of focusing only on isolated details.
• You have an interest in threat detection, security monitoring, incident response, or detection engineering.
• You have some familiarity with security information and event management (SIEM), core concepts of security tooling.
• You have participated in some Capture The Flag competitions and/or have a few personal projects.
• You have a strong sense of ownership and are proud of what you create.

Join the Coveolife!

Do you think you can bring this role to life? Send us your application, we want to hear from you!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.

Company Description

LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO 17034. Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers’ analytical needs. We innovate and apply science in order to ensure the safety and integrity of products and services, in line with our vision of science for a safer world.

Job Description

Are you passionate about delivering world-class customer experiences? Ready to be part of a dynamic team that supports clients in over 180 countries? We’re looking for driven, service-oriented professionals to join us in Łomianki, Poland (Hybrid Role with only 2-3 days a week in the office) and make a lasting impact on customer satisfaction worldwide.

At our company, customer service isn’t just a department—it’s the heart of our business. You’ll play a key role in managing and resolving inquiries, from initial outreach to final follow-up, working in both Polish and Spanish. This is a role for problem-solvers, clear communicators, and those who thrive in collaborative settings.

• Deliver exceptional service by handling customer inquiries promptly and professionally, escalating issues when needed to meet response time commitments
• Support sales and operations by updating account information, producing and following up on quotes, and helping improve conversion rates
• Engage with customers across multiple channels including phone, email, Service Cloud, and webchat
• Promote webshop usage and encourage customers to adopt a seamless digital experience
• Manage inquiries related to controlled substances responsibly, working closely with compliance and specialist teams
• Collaborate with Order Entry, Sales, and Operations to continuously improve the customer experience

Qualifications

• Experience working in a sales environment.
• Fluent Spanish is an absolute must.
• Professional proficiency in English.
• A background in chemistry or life sciences will be considered a significant advantage.
• Experience using a CRM system and supply chain process management tools.
• Experience using ERP systems such as SAP, ORACLE, SAGE, etc.
• Excellent telephone manners and communication skills.
• Good organizational abilities with strong attention to detail.
• Team player; supportive of colleagues.
• Ability to work under pressure to meet deadlines.
• Strong level of computer skills; knowledge of Microsoft suite is essential.
• Customer focused, both internally and externally.
• Problem solving skills.
• Excellent written and verbal communication skills and ability to relate to all levels of the business.

Additional Information

Our values

• PASSION
• CURIOSITY
• INTEGRITY
• BRILLIANCE
• RESPECT

Equal opportunities

LGC strongly believes that every job applicant and employee should be valued for their individual talents. Shortlisting, interviewing, and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

For more information about us, please visit our website www.lgcgroup.com

ABOUT THE SHIPYARD

The Shipyard is a leading, independent agency that builds performance-driven brands audiences can’t help but love.

By applying modern mindsets to established models, we fuel brand and marketing decisions that are more courageous and more validated.

Our ability to align bold creativity with individual consumer motivations lets us do more than hope for brand love – we methodically engineer it throughout the consumer journey. That’s how we activate the synergistic power of brand building and performance marketing.

Engineering Brand Love through the courageous ambitions of our people and our clients.

The agency has significant momentum and we’re still growing. Come join our team!

SUMMARY

We are looking for a smart, experienced, and motivated Media Coordinator to join our Columbus, OH team. The Media Coordinator is responsible for assisting in the day-to-day stewardship of media campaigns on key accounts. This person supports the Media Planning team in the planning, buying, campaign execution/optimizations, and budget management for traditional and digital media programs.

This is a hybrid work from home/office position (in-office attendance is required on Tuesdays & Thursdays) and the candidate must live near Columbus, OH.

At The Shipyard, we know that it’s your unique talents, backgrounds, and perspectives that make you who you are, just like our team, who come from various career paths and experiences. We believe we can’t be truly diverse without bringing your most authentic self to the agency.

Studies show that people from marginalized communities may not always apply for positions if they don’t meet every single requirement in a job posting. At The Shipyard, we encourage you to apply even if you don’t meet all the requirements. We believe that your passion for what we stand for — our values and purpose — is just as important as meeting every checkbox.

WHAT YOU’LL DO

Campaign Planning

• Collaborate with Media Planner in the day-to-day media campaign management of key accounts.
• Learn and use media planning and buying tools in the development of strategic media plans (ComScore, eMarketer, MRI, Global Web Index).
• Assist in the preparation, development, and execution of media campaigns for key accounts.
• Assist Media Planner in managing relationships with internal teams and media vendors.
• Keep abreast of media trends, tools, and opportunities in the media landscape.

Campaign Execution

• Ensure 100% accuracy within plans, budgets, and reconciliations.
• Manage media authorizations, flowcharts, buying guidelines, campaign workbooks, and budget tracking, as well as any activities tied to ensuring successful media campaigns.
• Monitor digital campaigns for ongoing pacing in partnership with the data team.
• Help to traffic digital campaigns in collaboration with the Ad Ops team.
• Generate insertion orders to reserve advertising space and update budgets within internal billing system.
• Analyze digital campaigns to provide performance insights and optimization recommendations.
• Responsible for billing and reporting of key accounts.

Communication

• Be comfortable providing thoughtful input and feedback in internal meetings.
• Develop media points of view on media opportunities for internal teams and clients.
• Maintain day-to-day agency/media vendor communications.
• Document action items from meetings via conference reports.

Collaboration

• Collaborate effectively with internal and external parties to ensure the buy-in and support of media campaigns.
• Develop strong relationships with internal teams.

WHAT YOU’LL BRING

• 0-2 years equivalent work experience in a Media Coordinator or similar role

• Knowledge of media planning/buying disciplines (primarily digital, but traditional media knowledge is helpful).

• Ability to …

  • Think creatively and analytically
  • Multi-task and prioritize assignments
  • Possess strong organizational skills and attention to detail
  • Keep a positive attitude in a fast-paced work environment
  • Proactively problem solve
  • Work effectively and efficiently in Excel and PowerPoint
  • Learn process and systems quickly
  • Work comfortably with budgets and numbers

• Experience with third-party ad serving platforms a plus

WHAT YOU’LL GET

• The overall target range of base compensation for this role is $55,000 - $60,000. Compensation offered will be determined by additional factors such as location and experience.
• Open PTO
• Flexible work hours and remote work
• Paid holidays + holiday closure between Christmas Eve and New Year’s Day
• Company-paid medical, dental, and vision insurance
• Life insurance and disability benefits
• 401k program with employer matching
• 6 weeks paid parental leave
• Employee bonus referrals
• Company-provided snacks and beverages (yes, beer/wine included)
• … and lots more!

Must be authorized to work in the U.S. without the need for visa sponsorship.